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“Wonderful Hotel”

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Hotel Casa del Balam
Ranked #15 of 103 Hotels in Merida
Certificate of Excellence
Richmond
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Wonderful Hotel”
Reviewed 1 January 2012

This hotel has character and charm. The rooms are very comfortable and stylish. It is in a great location. The a*/c can be noisy but they can sort it out if you ask. The breakfast buffet is average. The pool area not that inviting. The staff are effcient but don't smile. Overall though it was an excellent stay with nice extras like robes and slippers

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank surreynow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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512 reviews from our community

Traveller rating
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132
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Calgary, Canada
Level 4 Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 27 December 2011

My husband and I stayed at this hotel for 2 nights (November 24 and 25, 2011) as part of a tour group. This Mexican Colonial hotel had a wonderful inner courtyard that the room hallways looked out on. The hotel has elevators. There is also a pool area in the courtyard outside in the back of the hotel. The room was average size. We were given a laptop to use in the bar to check our email (no charge).
We were on the second floor and could hear noise all night from outside the hotel. They were redoing the street and pouring concrete - it sounded like they were right in our room.
Meals in the restaurant were good. We also had a special dinner in the outside courtyard which was lovely.
Location of the hotel is terrific as you can walk to the main square (currently closed and under renovation) in 5-10 minutes. Good central location. You can also take a horse and buggy ride for about 30-45 minutes which we did. Gives you a good overview of the surrounding area. Our driver only spoke Spanish so we really didn't understand the commentary he was giving along the way.
Great hotel in a beautiful colonial city.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Calgary-visitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Pasadena, CA
Level 4 Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 December 2011

We had a great stay at this hotel in August 2011. We stayed in one of the historic old rooms overlooking the pool. The hotel was spotless and the staff was very helpful, including George the manager, in arranging transportation and a tour. The hotel is within walking distance to many historic sites in the city.

Room Tip: Ask for a room in the older section of the hotel. It is worth the extra money.
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SouthPasTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level 4 Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 December 2011

Lovely boutique hotel with a Spanish colonial flavor. The rooms were very small and the locks on the door were not secure. I thought the employees were very nice and helpful. As usual the buffet breakfast was really good but the dinner not so good. The hotel is centrally located and you can walk into the center of the town, which I did. You can get a free tour from the tourist office int he center of the town which I recommend. There is a chocolate store about 2 blocks from the hotel where they make chocolate with jalapeno pepper. It's delicious.

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reeennneee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 December 2011

Excellent boutique hotel just blocks from the main square. Service by hotel staff was outstanding. Parking and buffet breakfast are included in room charge. Would definitely stay here again.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rusty75229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Casa del Balam

Property: Hotel Casa del Balam
Address: Calle 60 # 488 x 57 | Colonia Centro, Merida 97000, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Merida
#20 Romantic Hotel in Merida
Price Range (Based on Average Rates): €
Hotel Class:3 star — Hotel Casa del Balam 3*
Number of rooms: 51
Official Description (provided by the hotel):
Casa del Balam is one of the oldest and most distinguished hotels in Merida and the Yucatan Peninsula, it's also one of the few original Mexican Art Deco houses left in the city. The hotel was built in 1970 incorporating facets of the original home of Fernando Barbachano Peon, pioneer of Tourism in Mexico. His daughter, Ms. Carmen Barbachano Gomez Rul (who was also involved on the family business), left the original facade and selected the name of "Casa del Balam" (Mayan words for "house of the jaguar") to honor his father nickname "balam" due to his visionary sharp business mind. Ms. Barbachano was very devoted of the colonial period and decorated the house accordingly. Big wooden furniture, rocking chairs and wrought iron accessories were part of her fine selection. She had envisioned a place where every touch could softly spoke of the serene ambiance of the city, and where friends could be made instead of just mere clients. When looking at the amazing interior of this Casona and experiencing the warm specialized service of its personnel, one can easily understand that Ms. Barbachano did accomplish her desire of uniqueness, and in a very exquisite way! ... more   less 
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Also Known As:
Casa Del Balam Merida
Casa Balam

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