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All reviews playa norte ixchel ii bedroom suite the penthouse golf cart wrap around balcony full kitchen ocean front standard room chairs and umbrellas beautiful beach beach service hot tub hidalgo street best beach on the island restaurants and shops an umbrella
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Reviewed 20 February 2018

Can not say anything negative about this hotel. Great location, clean rooms and friendly staff. The hotel is a short walk from many restaurants and shops. Fernando at the front desk always had a smile on his face. David provided wonderful service on the beach for food/drinks. So nice they will set up a chair and umbrella on the beach for you. No need to play the chair game here. We stayed for a week and it was fabulous!!

Date of stay: January 2018
Thank Sarah9371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this reviewResponded 12 March 2018

Greetings Sarah9371,
We highly appreciate your comments ans thank you so much you for choosing us as the host of your vacations. As our mission indicates, we always be looking forward to deliver the possible experience to all of our Guest.
Hope to see you in the near future!
Kindest regards,
Customer Service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2018

Absolutely love our stay there as always. The service and staff have always been great! Great value, close to the downtown food and bars! Beach is perfect! Always recommend it to family and friends! Looking forward to the next time. We will always stay at the Ixchel.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Tony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2018

This is our 2nd stay at Ixchel and won't be our last! The staff here are wonderful and the beach is beautiful. We want to make sure we give special recognition to David on the beach for drinks/food, Eric at the front desk and Virgillo at the beach each morning getting our chairs/umbrella ready for the day. Stay at Ixchel, you will not be disappointed!

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
5  Thank Rachael0228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this reviewResponded 12 March 2018

Greetings Rachel0228,
We highly appreciate your comments.
Thank you for your preference and for the confidence placed in us to be your host for 2nd time. Since our mission aims to deliver the best experience to our Guest; we hope to see you once again in the near future and will be truly happy to welcoming you with open arms!
Kindest regards,
Customer Service.

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Reviewed 9 February 2018

Have visited Isla Mujeres yearly for the past 9 years and love this little Island. This year was our first staying at Ixchel Beach Hotel as we had always assumed it would be beyond our budget due to its first rate location. This year we checked out out and found that not to be the case and we're thrilled with our stay. Our room and view were fantastic and the staff were far and away the best we've encountered. I hope you with the details but without asking they came to my rescue in my health episode on the beach. We will be back every year from now on.

Date of stay: January 2018
3  Thank kmurphy45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this reviewResponded 12 March 2018

Greetings kmurphy45,
Thank you for your sharing such kind comments.
We are glad to know that you have enjoyed your recent vacations at Ixchel Beach Hotel for the very first time. We felt honored being part of your holidays and we always be doing our best hoping to host you back in the future.
Warm regards,
Customer Service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2018

Loved this hotel. The hotel was clean, well kept, quiet and the staff is helpful and friendly. Best shower ever! Absolutely beautiful property. The view of the ocean spectacular!!! The beach was awesome and the wait staff pleasant and accommodating. Can't say enough good things about this place and look forward to returning and staying even longer. We only stayed one night as this was a day trip for us from the mainland but I would have no issues staying here long term. It is a quick walk to Hildago Street where all the restaurants and shops are located. Perfecto! Thank you Ixchel!!!

Room tip: I would select a top floor room next time with full ocean view even though you can see parts of the ocean from a side room.
Date of stay: January 2018
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
2  Thank ChicagoLawoffice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this reviewResponded 12 March 2018

Tank you for sharing your experience dear ChicagoLawoffice!!!
See you next time.
Sincerely,
Customer Service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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