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Reviewed 2 March 2021

I loved this resort for the activity every day. You have time to do a fun activity and then enjoy the ocean. Snorkeling off the resort was good also. Edgar on snorkeling tour was fabulous. This was the best tour of all. Henry was a great bartender. Activity team, Carlos and Luis were so good. Thank you we will return.

Date of stay: February 2021
    • Location
    • Rooms
    • Service
1  Thank marysmasal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter Cordova, Director General at The Explorean Cozumel, responded to this reviewResponded 3 weeks ago

Dear Marysmasal, on behalf of the entire Explorean Cozumel team,
I want to thank you for giving us the opportunity to be part of your vacations for many years.
For always recognize our staff, that is one of the best ways to encourage them to always give their best.
We are looking forward to your nest visit.
Warm regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2021

The excursions provided by the resort were amazing our guide Edgar on the boat trips made the excursions tons of fun. Aaron on the beach was the hardest worker I have ever met, was a dream 2 years ago and so glad he was still working FA beach. The shrimp tacos were as great as I remember, so was the ceviche choices. Miguel, Jose, and Oscar made dining on the beach a joyful experience. So many wonderful workers who made the stay amazing in all ways.

Date of stay: February 2021
Trip type: Travelled as a couple
1  Thank Naomi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter Cordova, Director General at The Explorean Cozumel, responded to this reviewResponded 9 March 2021

Dear Naomi, on behalf of the entire Explorean Cozumel team,
I want to thank you for giving us the opportunity to be part of your vacations for many years.
For always recognize our staff, that is one of the best ways to encourage them to always give their best.
We are looking forward to your next visit.

Warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2021 via mobile

Just wrapping up our 7th Trip to Exploreon Cozumel!! We love this resort and have come to consider many of the workers our friends!! What we love, Exploreon is a small quit boutique hotel connected to Fiesta Americana a larger resort, when you stay at Exploreon you get all the amenities of the larger resort but the relaxed feel of a small resort. You also have the option of a daily excursion that is included in the price of your stay. This includes snorkel tours, bike tours jeep tours are just a few Renata and the crew always do their best to make a class tour! In the evening Roberto the friendliest bartender on the resort will great you with a smile and your favorite beverage! Alfonso and Fermin will serve you wonderfully and skillfully, don’t forget to ask Alfonso about his special flambé!! Abigail at the front desk greets us warmly as we arrive and when ever she sees us. These folks are not just servers they will become like family!! Down at the beach for the breakfast Buffett Arturo Manuel and the breakfast crew will take great care of you, they quickly will figure out your preferences and take care of you every day of your stay, they are friendly polite and care about your stay. On the beach is Aaron, this guy works hard in the heat and never lets your drink go dry... the guy is amazing!! Jose at the taco shack will greet you with a smile!!
A couple recommendations, please come and be generous with these people, Covid has hit the island hard and they are trying their best to keep things going, I love the Island and the people of the island and want to sow into their lives... when you do this you are helping local hard working family people!!
Until our next trip, Viva Exploreon! Viva Fiesta Americana!! VIVA COZUMEL!!!

Date of stay: February 2021
Trip type: Travelled as a couple
4  Thank Teamseip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter Cordova, Director General at The Explorean Cozumel, responded to this reviewResponded 2 March 2021

Dear Teamseip, on behalf of the entire Explorean Cozumel team,
i want to thank you for giving us the opportunity to be part of your vacations for many years.
For always recognize our staff, that is one of the best ways to encourage them to always give their best.
We are looking forward to your 8th visit.

Warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2021

Thank you to the entire staff at the Explorean, you make the words “Welcome Home”. Shout out to Renata and Samuel for our awesome excursions. Ruben, Carlos, Alphonso, Roberto for your excellent service! Our room was amazing and the food was delicious. We look forward to our next vacation with you!

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank foxden0437
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter Cordova, Director General at The Explorean Cozumel, responded to this reviewResponded 2 March 2021

Dear Fozden0437, thank you very much for taking the time to write about your experience,
for mention every detail of our resort.
I want also to thank you for recognizing our staff, they already know about it.
We hope to keep welcome you in a near future.
Warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2021

This was my second time back to the Explorean and it was even better than last! Despite Covid, they had all precautions and acommodations for testing and possible extension coverage if necessary. I felt very comfortable there! As always, Renata, Samuel, Roberto, Carlos and Alfonso went above and beyond for our group. We went on a new excursion on Razors and off-roaded on the beach with a fun nonprofit called The Lighthouse Project. It was a thrill! One of my favorite places is Passion Island. It is GORGEOUS and only a short boat ride away from the hotel. I will be back again next year.

Room tip: best views
Date of stay: February 2021
    • Value
    • Sleep Quality
    • Service
2  Thank S5374ASmw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walter Cordova, Director General at The Explorean Cozumel, responded to this reviewResponded 2 March 2021

Thank you very much for taking the time to write about your experience,
for mention every detail of our resort.
I want also to thank you for recognizing our staff, they already know about it.
We hope to keep welcome you in a near future.
Warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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