We had a very large group that rented a yacht for 4 hours of snorkeling. The boat they brought was not what was promised (a lot smaller) and they were notified that we needed a boat that we could get a man on a wheel chair onto easily and this boat was not handicapped accessible. We all went back to the office and wanted either the boat that was promised or our money back and they said no. They gave 50% back to the people who paid cash and the rest of us have to try to stop charges. The hotel management were not available and we were told that there was nothing they could do. Totally unacceptable. I paid for my family - over $300 and I have to fight to get this back when the hotel should have made sure we were all reimbursed.

The staff was very friendly and wore masks the whole time. the dive shop was great. Yessa the dive master was thorough and helpful, Alex cleaned and dried our wetsuits daily (they actually smelt good after a week of diving). I liked the location as it was a short boat ride to the dive sites. the pools are great, the beach is sandy and water is warm. The food was limited due to stupid COVID but they did the best they could.

We have stayed at this property several times in the past few years and I have to say this was our very best experience. We are scuba divers and it is important for us to have breakfast before we leave to dive. A Continental breakfast is available beginning 6:30 am and full breakfast at 7 am. Even with COVID, the resort has adapted to making food service safe. It is certainly different that pre COVID days, but it is doable.