We loved our apartment villa. Jimena met us upon arrival, and was very friendly and helpful in getting us oriented. She was also very responsive to any requests we had (using WhatsApp). We ended up in Soskil instead of Agave - basically same apartment, but Soskil is on the ground floor. We liked that - easier access to the pool and outdoor seating area.
The apartment is very modern, clean, and comfortable. It had just about all the basics we needed for our 5-day stay (suggestion for improvement: provide paper towels and extra garbage bags). The location was perfect - away from the cruise ship/tourist hustle bustle, close to a great grocery store, and an easy walk into town. Honestly, it could not be better situated! The outdoor area, with pool and seating area, was beautiful (although the pool was a bit cold for my liking - but no complaints, it was advertised as not heated). Overall, it was a fantastic place!!! I would highly recommend it!!
The only negative to note: the apartment is so new, it still smelled a bit of plaster. It wasn't a huge deal, we kept the windows open during the day when we were home, and it dissipated quickly. It would not keep us from staying here again!
If (when?) we come back to Cozumel, we'll stay here again for sure!!