I am normally a "taker" in the review department but in my second year of coming to this hotel I wanted to give something back this year on our experiences in Cancun.
I am a frequent traveller with the IHG chain (HI express and others) so we chose to use some points in year 1 and come to the IHG Cancun.
We were blown away at how courteous and friendly the staff was. We were placed on the club level as I am a Platinum Amabassador with IHG but, even without the club level it would have been far and away the best beach and seemingly hotel for the money.
We came back this year and again it is without equal in the area for beaches and service from talking to others.
Adolfo our concierge was thoughtful and made our stay without issue at every turn. Martin of the waitstaff serving the beach and pool area was always in tune with out needs. Gregoire(sp?) of the bar area, made each day at lunch a time to look forward to by remembering our likes and dislikes while also insuring our kids were looked after.
All in all great for kids for safety and pool as well as overall satisfaction from a family perspective.
Truly a place to remember.
- Official Description (provided by the hotel):
- Presidente InterContinental Cancun Resort is all you could ever want in a tropical retreat: comfy accommodations, superb restaurants and a picture-perfect beach. Central shops and nightlife are 10 minutes away, Isla Mujeres is just across the water, and there s a golf course next door. In two hours or less, you ll stand in awe of ancient Mayan ruins. ... more less
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- Also Known As:
- Intercontinental Presidente Cancun Hotel Cancun
- Intercontinental Cancun