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“A small taste of luxury for not a lot of money”

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Presidente InterContinental Cancun Resort
Ranked #13 of 182 Hotels in Cancun
Certificate of Excellence
Level Contributor
6 reviews
4 hotel reviews
“A small taste of luxury for not a lot of money”
Reviewed 24 February 2012

We stayed at the hotel for 5 nights. Rooms are spacious and clean, service is helpful and polite, wide variety of amenities, the beach and the pool are just great!

To sum things up: this is an hotel that gives you that "Sense of luxury" that is nice to have sometime, and within a fair cost.

Be aware that every additional service (breakfast, wifi...) is with cost (fair prices...).

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nir K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie U, Gerente at Presidente InterContinental Cancun Resort, responded to this review, 25 February 2012
Dear Guest,


I am pleased to learn of your very positive impressions after your stay with us at Presidente InterContinental Cancun.

Thank you for sharing your feedback and we certainly look forward to welcoming you back.

Cordially,

Nathalie Urban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,362 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (427)
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houston
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 February 2012

I absolutely love this hotel. We spent 6 wonderful days at this resort over Xmas holidays.My grandaughter and I will be returning for the third time next month. The staff is great. Rooms are gorgeous. The beach is absolutely the best in Cancun.

Room Tip: The deluxe ocean view rooms are the best. Spacious with gorgeous views.
See more room tips
  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deb g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie U, Gerente at Presidente InterContinental Cancun Resort, responded to this review, 24 February 2012
Dear Guest,

Thank you so much for your kind comments regarding your recent stay and impression of the hotel! We appreciate you taking the time to tell us what a positive experience you had!!!

We look forward to welcoming you back during your next month!!!

Cordially,

Nathalie Urban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, B.C.
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 February 2012

My husband and I just got back from 4 nights at The Intercontinental in Cancun. It is a lovely hotel on probably one of the nicest beaches we've ever been to. The sand is clean, very few rocks, no weeds, and it is clear and shallow for yards....gradually dipping down to about 7 feet at the roped off area. A perfect beach for younger kids or those who don't want to be knocked over by waves. No undertow or strong current, you can just float for hours!
Plenty of beach chairs and palapas at all times of the day, with lots of shade from palm trees. Didn't spend much time at the pools with a beach like this, but they were very beautiful and clean. Again lots of umbrellas and lounge chairs and pools didn't feel uncomfortably cold. There is one "quiet" pool for adults only, and a family type pool for everyone, which is nice if you want a little extra peace to read or relax. Service from bar staff was great- always coming around to ask if you'd like a drink or some food from the beach bar. Good food and drinks but a bit pricey compared to the beach restaurant next door at the Kin Ha resort. (we discovered this on our last day!) We had 2 different rooms as they didn't have a king bed room when we first checked in- so we moved 2 days later. Both rooms (2nd and 3rd floor) were updated and very nicely decorated. Beds were hard, pillows very soft, linens high quality. We had a problem with our first room's shower leaking ALL over the bathroom floor, but the next room was fine. Awesome shower with an overhead rain shower and a wall mount hand held that could be used together- very spa like!
Location of hotel great- quiet area but bus stop is directly across the street and comes every 5 min to take you to the main hotel zone 10 min away, or you can walk 10 min or so to shopping areas and restaurants. We felt very safe doing this each evening.
We ended up walking to Starbucks for breakfast a few mornings, much more reasonable than the hotel restaurant, and their pastries, fruit cups etc. were very fresh.
The front desk staff were very helpful and friendly...the men more so than the women! The only thing we'd like to see change is the per hour fee for wifi. A hotel like this should really offer free wifi.
We would stay here again in a heartbeat.

Room Tip: Try to get a room on 3rd floor or higher for best view.
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kel3288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie U, Gerente at Presidente InterContinental Cancun Resort, responded to this review, 24 February 2012
Dear Guest,

Thank you for your high praise and most generous feedback from your recent stay with us. I was delighted to learn that your recent visit exceeded your expectations from our centric location to our exceptional rooms and resort amenities.

We sincerely appreciate your recognition as a fabulous resort and we look forward to welcoming you back to your home away from home in the near future.

Cordially,

Nathalie Urban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 February 2012

This hotel was exactly as described by other travelers, very clean, accessible with a beautiful white sand beach can I could see from the ocean view room. It has good restaurants, a business center (free), concierge services. Overall, a very good hotel.
It appears to be a time-share property because they have staff that offers packages and services in exchange for a 90 minute presentation, I was not interested in that.

Room Tip: Book the ocean view room.
See more room tips
  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Operations319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie U, Gerente at Presidente InterContinental Cancun Resort, responded to this review, 20 February 2012
Dear Guest,

Thank you so much for your kind comments regarding your recent stay and impression of the hotel! We appreciate you taking the time to tell us what a positive experience you had!!!

We look forward to welcoming you back during your next visit to Cancun.

Cordially,


Nathalie Urban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limerick, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 February 2012

excellent location, fab.food, friendly people, luxury in every corner.. I definitely suggest staying in there...really cool....

Room Tip: chose the view garden room..you have the hammocks in there
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emiliano T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie U, Gerente at Presidente InterContinental Cancun Resort, responded to this review, 18 February 2012
Dear Guest,

Thank you for taking the time to share your feedback from your recent stay with us at Presidente InterContinental Cancun.

I am very pleased to learn that you thoroughly enjoyed your stay and that you regard our hotel as the best hotel ever! Your kind recognition is very well received.

I look forward to an opportunity to welcome your return to Presidente InterContinental Cancun in the near future.

Sincerely,

Nathalie Urban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Presidente InterContinental Cancun Resort

Property: Presidente InterContinental Cancun Resort
Address: Blvd Kukulcan Km 7.5 | Hotel Zone, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in Cancun
#13 On the Beach Hotel in Cancun
#13 Spa Hotel in Cancun
#13 Luxury Hotel in Cancun
#28 Family Hotel in Cancun
#32 Business Hotel in Cancun
#38 Romantic Hotel in Cancun
Price Range (Based on Average Rates): €€€
Hotel Class:4 star — Presidente InterContinental Cancun Resort 4*
Number of rooms: 300
Official Description (provided by the hotel):
Presidente InterContinental Cancun Resort is all you could ever want in a tropical retreat: comfy accommodations, superb restaurants and a picture-perfect beach. Central shops and nightlife are 10 minutes away, Isla Mujeres is just across the water, and there s a golf course next door. In two hours or less, you ll stand in awe of ancient Mayan ruins. ... more   less 
Reservation Options:
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Also Known As:
Intercontinental Presidente Cancun Hotel Cancun
Intercontinental Cancun

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