I was in the hotel from 19th to 26 August,2017 attending a conference. when I was enter hotel I asked could you provide invoice for my stay because its my business trip. the reception girl said yes. One day before leaving my stay I was asked about the invoice they said send an email we will generate your invoice(Factura) within five hours our finance team will respond you and gave one business card for email and phone number details. I tried from that day itself getting my invoice but still no response from other end. even I tried many times to the number which was in the card I cant reach. I need to submit bills for my office so who is responsible for this please reply to this at least and fix my problem.
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