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“Nice place”

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Hotel Palacio de Moctezuma
Reviewed 4 June 2016

Room was good size, comfortable bed, clean ensuite and quiet. About a 5 - 10 minute stroll down into the Zocalo, with lots of cafes along the way. Breakfast was included, okay but go out for coffee, that is a must! Nice courtyards dotted around, but not available to sit in. A bit of climb up to 4th floor with luggage. Free wifi is available. As we had never heard of Pinyada, our guide arranged for a couple of the staff to set one up for us, as a surprise. We enjoyed being blindfolded, trying to smash the Pinyada that hung above, with the long broom handle and the staff enjoyed all the sweets that fell out, when we finally broke it.

Room Tip: Rooms on 4th floor away from stairwell are very quiet, with balcony & chairs to sit on
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  • Stayed: March 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank DianneKamerling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 87 reviews

Reviewed 23 February 2016 via mobile

My husband and I stayed here as part of a Tucan tour. The room was a good size and even had a closet area where we could place luggage.

The hotel has several pleasant courtyards, which added to the charm.

It's a few blocks from the main pedestrian strip and square, but it was an easy walk.

Extra blankets were provided in the room and free wifi was available.

Water was hot and pressure was good, however a hand towel and bathmat would have been nice.

Stayed: February 2016
2  Thank Tigsy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2016 via mobile

Pleasant hotel a short walk to the town square and the pedestrian avenue. We only had breakfast but the shower is hot and the beds comfy. Lovely example of Spanish colonial building circa 1727. Free wi-fi, fresh towels each day plus 2 bottles of water.

Stayed: February 2016, travelled with friends
1  Thank Leo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2016 via mobile

This was the hotel our tour company arranged for us. It is a cute building. The room had two double beds both of which had top sheets which were really not big enough for the bed. There was no wifi in our room. It was cold but that isn't surprising since they have no heating. Lots of blankets provided, though. Breakfast was fine.

Stayed: January 2016, travelled as a couple
Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2015

I checked in and out of this hotel within an hour. The room assigned to me, "B" was cold, sparsely furnished, run down, and downright sad. There was only one outlet and it was in the bathroom making it challenging to charge my phone. The courtyard is nice as is the location. But my room was very very sad.

  • Stayed: September 2015, travelled with friends
    • Location
1  Thank mmcquest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palacio de Moctezuma

Address: Av. Benito Juarez No. 16, San Cristobal de las Casas, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #58 of 75 Hotels in San Cristobal de las Casas
Price Range: €32 - €89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Palacio de Moctezuma 2.5*
Number of rooms: 49
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