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All reviews perfect location continental breakfast central atrium took care of our every need rooftop view staff went out of their way homemade jams chaise lounges every request wonderful hotel luxury hotel small hotel rooms are spacious and clean wonderful town santo domingo top floor room safe
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Reviewed 28 December 2016

We stayed there 5 nights and booked through an agency
Due to availability we had to book a few nights in a standard room. Avoid at all costs , not at all the same standard that the other rooms. Thankfully we were able to get upgraded via a fee when deluxe rooms became available.
They are great, service was impeccable all along

Room Tip: Book deluxe rooms , avoid standard room
  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank beatrice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this reviewResponded 2 February 2017

Dear Beatrice B.
hank you very much for taking the time to make your kind comments.
In the hotel we have luxury suites and standard rooms, which as you say, there is a difference since the luxury suite is much larger and therefore more comfortable, fortunately you were lucky to get a luxury suite.
Thank you very much for your 5 night stay in our beautiful Hotel, for us it was a pleasure to serve you.
It is a pleasure to know that all the staff were great and the service impeccable all the time of their stay.
Best regards
Lic.Manuel Lòpez Ramos
Director Hotel Palacio Borghese

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Reviewed 28 December 2016

We stayed here for four nights and thoroughly enjoyed it. The rooms are excellent and the continental breakfast is very good, plus they offer a la carte for those who need more food or prefer a larger breakfast.
The staff are great and the location is excellent in terms of seeing the sights and also checking out the good restaurants nearby.

Room Tip: Firenze doesn't have a street view, but Siena does. Both are on the ground floor, so may get a little extra noise from breakfast traffic.
  • Stayed: December 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ken J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this reviewResponded 2 February 2017

Dear Ken
We appreciate all your excellent comments about our beautiful Borghese Palace, for us it is a pleasure to know that the 4 nights that were with us were unforgettable, to know that the rooms were beautiful and comfortable, that the service was of the highest quality and that they enjoyed Much of the tour tours.
It is very nice to know that our location was excellent for you and above all that the friendly and attentive care was to your liking.
We hope to visit us in the near future
Lic.Josè Manuel Lòpez Ramos

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Reviewed 19 December 2016 via mobile

We loved our 3 nights at this comfortable hotel. The foyer is gorgeous, the staff helpful and the rooms large. One word of advice. .don't stay in the rooms with a "balcony " ...they are minute hot houses!

Stayed: December 2016, travelled as a couple
Thank Judiwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director de Recepción at Hotel Palacio Borghese, responded to this reviewResponded 2 February 2017

Dear Judiwood
Thank you very much for taking the time to give us your opinion of Palazzo Borghese.
It is good to know that the 3 nights that have been with us have been fantastic, that our rooms are spacious and comfortable.
It's true, our foyer is gorgeous.
We really appreciated that you commented on our helpful staff, for them it is encouraging to know that the service to you was to their liking all the time.
We take into account your comment about the rooms with balcony on terrace and they already have a better ventilation.
Best regards
Lic.Manuel Lòpez Ramos

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Reviewed 15 December 2016

Hotel Palacio Borghese was the perfect hotel to stay and only one block from Church Santa Domingo. Our first floor room (Finezia) was very spacious - with a large arm chair and a separate glass table and chairs. I am sound sensitive and was worried that I would be disturbed being right off the lobby sitting/dining area - but all was good. The staff is incredibly sweet and helpful. The continental breakfast was good and there was the option to order a more hardy meal if so desired. My one minor complaint was that there was a humid smell from time to time. Otherwise, perfect.

  • Stayed: December 2016, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank amyr555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this reviewResponded 2 February 2017

Dear Amyr555
It is a pleasure for us to know that the Borghese Palace was the perfect hotel during your stay in Oaxaca.
The Firenze Suite is a beautiful room, with a king size bed, a comfortable sofa and a table with 4 chairs for your best enjoyment.
It is good to know that the continental breakfast consisting of: American coffee, tea or chocolate, a plate of fresh fruit, bread and jams made in the Palace and a juice of your choice make it sufficient, but as you mention there is an extra menu yes Someone wants something more.

  Thank you very much for mentioning that the staff is incredibly sweet and helpful, the whole staff gives you thanks for your kind comment.
We hope to pamper you once again on your next visit to Oaxaca
Best regards
Lic.Manuel Lòpez Ramos

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Reviewed 12 December 2016

This was our 3rd stay in Oaxaca and we enjoyed Palacio Borghese the most. The location was excellent (only one block from Santo Domingo). The staff was very accommodating - from our welcome to showing us your beautiful terrace where we could have our breakfast. The room was very spacious and extremely clean. If we were to return, we would definitely choose Palacio Borghese.

  • Stayed: November 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Laurainseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this reviewResponded 2 February 2017

Dear Laurainseattle
For all the staff at Palazzo Borghese it was a pleasure to read all your valuable comments, to know that the location of the hotel was fantastic, that you have enjoyed the breakfast in our beautiful terrace and above all the great quality in the care and cordiality of everything The staff throughout their stay at the hotel.
It is good to know that it is your third visit to Oaxaca, and for you it is now the best option for your next visit.
We hope to see you soon.
Greetings .
Lic.Manuel Lòpez Ramos

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