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Reviews (1,139)
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All reviewsother guestsgarden roomthe main househouse dogwine hourmexican specialtyplace to staythe penthousecondesa neighborhoodevery morningevery eveninginteresting peoplechurroshome away from homewonderful hostsbreakfast and happy hourb bs
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Reviewed 29 October 2017

This place was recommended by my wife's relatives and it did not disappoint. The staff was extremely friendly and helpful. Though I only knew the staff for a few days, the relationship I developed with them blossomed into one that felt of really good friends that you have known for years.

The main outdoor courtyard area was nice and relaxing to sit in and relax at all different parts of the day. There was a "happy hour" offered by the staff where free drinks were served and you could socialize with the hotel staff and other guests. It was a great opportunity to meet new people and find out different things to explore in Mexico City. I would definitely book this hotel again if I ever return back to Mexico City.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

I've just returned from a 4 night stay at The Red Tree House and I have nothing but most positive things to share.
My friends and I arrived around 8 pm. We weren't even out of the taxi and we were being greeted by Victor and Ernesto. They helped us with our bags and took us straight to our rooms. We had perfect garden level rooms. Ernesto brought us wine and gave us a fantastic recommendation for a dinner close by. He always gave us wonderful recommendations.

The next morning we met even more of the amazing staff when Pepe and Alejandro arrived. Pepe made us feel welcome, introducing us to other guests and getting us a delicious omelette. Alejandro was a instant friend, with his friendly demeanor and great sense of humor. Our scheduled tour guide for the day had been in a car accident and he had an excellent replacement for us within the hour.

The daily fresh breakfast was delicious! Happy hour included generous pours of wine and an opportunity to meet other guests and exchange tips. Many guests ended up dinning together and sharing Ubers.

I HIGHLY recommend this B&B and feel so lucky to have stayed here on my birthday trip with friends.

One tip, pay in cash to save a 19% tax!

Stayed: October 2017, travelled with friends
Thank ssamanthamac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017

My friend and I stayed at The Red Tree House for four days in September and everything about it was wonderful! The hospitality is amazing, service fantastic, breakfast terrific, location perfect for walking everywhere..I'm running out of superlatives. Love and cheers to the staff at The Red Tree House, Mimi

  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Ramona1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2017

It’s no wonder this place keeps getting the #1 spot for B&Bs in Mexico City. Their website claims it’s like staying with friends, and it most certainly rang true with my experience. From the moment I stepped into the house, I felt the warm and friendly energy wash over me. There are so many amazing things to say about this place that I’m going to break it down by section for you!

HAPPY HOUR:
I arrived to The Red Tree House around 8 pm after a 14 hour day of travel and was exhausted. I was greeted by Victor, one of the amazing staff members who took my bags and suggested I relax in the living room with the other guests over a glass of wine. Before I knew it, I was sipping a glass of red wine by the fire, getting to know staff members and other guests from all over the world. I learned that happy hour was a nightly ritual at The Red Tree House from 6-8pm (which often turned into 9 pm!) where guests can get to know one another and unwind after a fun day of exploring. Since I am the type of person that likes to explore all day and keep it quiet at night, this was the most perfect nightly activity upon arriving “home” each evening.

THE DECOR:
Craig, one of the owners is a lighting designer and all-around creative, and his impeccable taste was consistent throughout the house. Think beautiful, bold & creative local artwork, warm lighting, comfy furniture, and a fireplace in each of the living rooms which creates the coziest atmosphere to relax in. The B&B also boasts a private courtyard that is home to an abundance of fruit trees, greenery, fairy lights, and fountains. It’s the perfect place to enjoy a glass of wine on a clear night or a homemade breakfast on a sunny morning.

BREAKFAST:
Speaking of the breakfast...I heard that they served a nice breakfast, but was not prepared for how delicious it was going to be! Not only did they offer coffee, tea, fresh squeezed orange juice, local pastries & bread, cereal, yogurt and fresh fruit, they ALSO provided a main dish on top of that. The main entree was a traditional Mexican dish that was different each morning. This nor the happy hour is extra charge - it’s all part of the Red Tree House experience!

MY ROOM:
I stayed in the Lafayette Suite and was seriously blown away. The room was on the third floor with a private entrance, kitchen (with mini fridge, small stove top, glassware, etc), dining area, and living room, with the bedroom, small terrace, and bathroom on the other side. The terrace had a view of the courtyard and was surrounded by trees & greenery. I kept the shades open so I could be woken up by the natural sunlight coming through the balcony windows and it was a beautiful way to wake up each morning! The room was super spacious and there was even filtered water stocked in the room each and every day of my stay.

LOCATION:
The Red Tree House is located in Condessa, a super safe and welcoming neighborhood of Mexico City. I walked around by myself after dark multiple times and never felt unsafe in any capacity. It is full of parks and trees, European-esque sidewalk cafes, and lots of people jogging, biking, and walking their dogs. Although this neighborhood suffered a lot of damage from the recent devastating earthquake, it remains a beautiful place with friendly residents that is the still the perfect place to stay while visiting this city.

THE STAFF:
Craig, Alejandro, Pepe, Victor (just to name a few) were simply excellent hosts and provided incredible service and hospitality throughout my visit. I simply couldn’t have felt more welcome or at home. They are such generous people and are always going above and beyond to create the best experience possible for their guests.

OVERALL:
All I can say is 3 nights was simply not enough time. I really can’t imagine a better stay and for that reason, I will return to this B&B over and over again. If you’re looking for a warm & relaxing place to call home for a few days (hopefully longer!) with an ace staff located in a beautiful and safe neighborhood of Mexico City, this is your place.

Room Tip: Loved the rooms with access to the courtyard!
  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Lauren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017 via mobile

This was our first visit to Mexico, a special trip we had been planning for a long time. The reviews encouraged us to choose the Red House, but no review could have prepared us for what happened: on the first morning of our trip we enjoyed breakfast and went out to explore central Mexico City. Three hours later the 7.1 Richter Scale earthquake changed everything - except the Red Tree House staff's care for their guests. We were all scared, with little or no information as the internet was down. It turned out that Condesa, the area where the hotel is, was amongst the worst affected parts of the city. We heard constant sirens, saw helicopters overhead and watched as the emergency services and local volunteers set about the dreadful task of searching for survivors. The Red Tree House checked that all the guests were accounted for and sought to reassure us, offering refreshments and later produced food and drink which was very much appreciated, given that all the local bars and restaurants were shut.
The hotel management and staff, led by Victor, succeeded in keeping everyone calm in very difficult circumstances. We were truly blessed to have been staying there, and will certainly return to enjoy the delicious range of Mexican breakfast dishes and to enjoy a beer in the charming courtyard garden....but without the drama next time, we hope.

Stayed: October 2017, travelled as a couple
3  Thank Simon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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