Great hotel for the money.
Location is awesome if you are into the crowds of Zocalo and into Historic City Center.
Staff is friendly and helpful.
Breakfast buffet was nearly as good as in Sheraton Santa Fe.
I got there around 10 am and, despite the fact that check-in is at 3:00 pm they let me check in into my room.
When I was very unhappy about my room, staff let me move into a different one.
Rooms looking inside the well (not into any street) are quiet.
- Street noise from Palma street. I made a mistake of accepting the room on the 1st floor looking at Palma street. NOTE that Palma is a cobblestone, making even Tesla cause a lot of noise. Also I believe there were doors of the parking below my room and they were busy until quite late. So it felt like there was a loud highway going through my room most of the night. Terrible sleep.
I asked the staff to let me change rooms, move into the one looking inside the well. They said: "but there is no view!". I said: "and that's great!" :). So they let me move.
Overall, if I know I can get the internal room I'll sleep there again.More
- Free Wifi
- Breakfast included