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All reviews great location xl room reception staff are affordable hotel historic downtown templo mayor historical sites breakfast buffet stayed nights five nights excellent stay rooms are clean reception area walking distance large room national palace rooftop restaurant
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Reviewed 6 September 2017

Great, clean, modern hotel. Close to historic sites. Ideal for business travelers. The breakfast was delicious and the service was always gentle (they could be more efficient, though).
Tip: If you need a taxi to attend biz meetings, use Jesús instead (the hotel recommended driver). He´s a little more expensive than a regular taxi but worth every Peso you invest on him. Spacious, quiet, clean car, ideal choice to arrive at your meetings with a sharp mind.

Stayed: August 2017
Thank Moshe Ami d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamata240, Director General at NH Mexico City Centro Historico, responded to this reviewResponded 6 September 2017

Dear Moshe:

Thank you very much for sharing your experience and for choosing us on your recent stay. Really the location of our hotel is quite convenient and comfortable, finding us inside the airport allows a direct access to the arrivals and departures of the flights without the need to leave the establishment.

We are glad to know that we have met your expectations of service, above all that we could transmit a warm stay. We appreciate the recognition of our valuable team, we will share your comments with our human talent, where I am sure you will be glad to hear your words.

We would love to have it back again next time we visit the city.

Receive an affectionate greeting from me,

Antonio Mata
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017

The staff were fantastic especially Ximena y Dagoberio and Guvroberto or something similar (please accept my apologies). The breakfast food was a wide variety of Mexican food, fruits, meats, breads, yoghurts and a wide selection of fruit juices, you could also order eggs bacon etc. Rooms spacious and daily maid service. Would not hesitate in returning. The hotel is close to all high street shops i.e. Zara and adidas etc and close to a local market.

Room Tip: The rooms on the second floor, 203 and 205 are good rooms
  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank mrsnobbyali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamata240, Director General at NH Mexico City Centro Historico, responded to this reviewResponded 6 September 2017

Dear Guest:

I want to thank the time you took to share your comments regarding your stay at the NH Centro Histórico with other Trip Advisor users.

On behalf of all those who collaborate in this, your house, we are pleased to know that you enjoyed our service, attention and facilities and I assure you that we will be working to improve them continuously, I will also send your comments to our human talent, where I am sure that this will motivate her to continue with such excellent work.

We hope to be able to count on your preference on a future trip to Mexico City, it will be a pleasure to serve you.

Have a great day

Antonio Mata
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2017

This place is in a great location. Rooms are very nice, quiet, comfortable, with a big TV and lots of channels. Executive taxi service available in the front. Francisco took us to the pyramids as we did not want to spend a whole day with a tour. I would have given it 5 stars except we had $200 stolen from a bag on the last day. My sister's fault for not using the safe, but still, the maid really needed to snoop to find where the money was hidden.

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
2  Thank CharandDawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017 via mobile

Very high standard hotel.
. Excellent service and good attitude
Right in the center of the city a very beautiful area full of shops.
Food at breakfast is very tasty and there is a wide selection of food.
Very clean room. There is a hair dryer in the bathroom.

Stayed: August 2017, travelled as a couple
Thank rivik2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamata240, Director General at NH Mexico City Centro Historico, responded to this reviewResponded 4 September 2017

Dear Guest:

Thank you very much for taking the time and let us know your kind comments regarding your recent stay at this NH Centro Historico.

We are pleased to know that the hotel was to your liking and that our services lived up to your expectations. I will share your comments with our team and especially with Enrique, I am sure that these will motivate you to strive even more to give them everything our guests an excellent service.

We hope that soon we will have the opportunity to serve you again. We send you a warm greeting and we hope to see you soon for your home!


Best Regards,

Antonio Mata
Hotel Director

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Reviewed 25 August 2017

well located from main attractions, pleasant and helpful staff, clean room, good value for money, several tours available of interest specially the Great Pyramid of Tenochtitlán and the museum of Anthropology.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank michel f k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 August 2017

Dear Michel:

Thank you very much for taking the time and let us know your kind comments regarding your recent stay at this NH Centro Historico hotel.

We are pleased to know that the hotel was to your liking and that both our location and our services lived up to their expectations. I will share your comments with our NH team, where I am sure your words will motivate you to strive even harder to provide all our guests with excellent service and passion.

We hope that soon we will have the opportunity to serve you again. We send you a warm greeting and we hope to see you soon for your home!


Antonio Mata
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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