This is a really nice property. I cannot give it any rating other than Excellent. However: 1) In room Nespresso is not free (I suggest this is noted in the coffeemaker and not in the Mini Bar menu); 2) We reported the fact that the wireless in room phones were not working properly and they were never fixed; 3) We reported that the lights were too dim and that was never fixed. Service is personal and very good. Facilities are awesome. It connects to the upscale Arcos Mall, a big plus, including great restaurant choices. Courtesy apples, water, Mezcal and morning coffee in the hall is nice but courtesy Nespresso would be nicer (or at least a notice that it is not free). The place is clean, luxurious and the bed and amenities are top notch. The staff is nice (a bit stuffy). They are generous with bottled water at the lobby. If we had no glitches this would have been a perfect stay. It was good though!
- Official Description (provided by the hotel):
- Live Aqua Mexico City Hotel & Spa is a unique and innovative hotel concept. This "Be Yourself Hotel" features a relaxed and carefree ambiance, making it an idyllic getaway full of luxurious details that adapt to the lifestyle of each guest. Every moment of the visit is filled with an exciting blend of aromas, colors, sounds, sensations, flavors and atmospheres that bring all the senses to life. ... more less
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- Also Known As:
- Live Aqua Urban Resort Mexico Mexico City