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“Amazing Check In Staff espeically Monica Diaz”

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Courtyard by Marriott Mexico City Airport
Ranked #5 of 313 Hotels in Mexico City
Certificate of Excellence
Reviewed 20 October 2017

Monica Diaz at check in was phenomenal!!!!! She makes you feel at home immediately. She went above and beyond by taking us to show us a local taco stand and just told us what to get. She knew exactly what to try and where to go. I would love to have her a tour guide even of Mexico City! Kudos and Applause to her! Way to go! You won a Customer for LIFE! THANK YOU : )

  • Stayed: October 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Matt T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Aeropuerto, Social Media Coordinator at Courtyard by Marriott Mexico City Airport, responded to this reviewResponded 23 October 2017

Dear Matt:

Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. Monica will be proud about her outstanding job.

Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.
Feel Free to come back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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116 - 120 of 1,867 reviews

Reviewed 20 October 2017 via mobile

I had the breakfast buffet and my waiter was Mauricio. He a Mexican side dish for me and made some special strong Mexican coffee to go. Great job Mauricio!! I travel a lot and this is by far the nicest Courtyard Marriott I have stayed at.

Stayed: October 2017, travelled on business
Thank Kenneth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Aeropuerto, Social Media Coordinator at Courtyard by Marriott Mexico City Airport, responded to this reviewResponded 23 October 2017

Dear Kenneth:

Thank you very much for all your compliments about yout recent stay at Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. Mauricio will be proud about his great job.

Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.
Come back anytime!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

The nice young ladies name Is MONICA...
She is the most professional consigner at this Marriott, I am
always greeting by this young lady with a big hello and an inquiry on what she can do for me. If you are seeking to stay close by the airport and be treated well, this is the hotel to stay in, and have no complaints from the short stay in the airport. Most hotel food is usually not good. But, this Marriott has the best food Ive eaten in any Marriott property.

Stayed: August 2017
Thank Zaire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Aeropuerto, Social Media Coordinator at Courtyard by Marriott Mexico City Airport, responded to this reviewResponded 23 October 2017

Dear Zaire:

We appreciate all your comments about your recent stay at Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. On behalf of Monica and our staff we will be pleased to serve you again.

Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.
Feel free to come back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017 via mobile

Hotel very convenient as accessed from terminal building
Room clean and comfortable, bed very comfy too
Very good buffet breakfast

Excellent customer service from breakfast waiter Manuel M very personable and attentive, always smiling nothing too much trouble

Stayed: October 2017, travelled as a couple
Thank 316claire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Aeropuerto, Social Media Coordinator at Courtyard by Marriott Mexico City Airport, responded to this reviewResponded 23 October 2017

Dear Claire:

Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered the majority of service you got. Manuel will be pleased about his great job.

Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.
Come back anytime!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

We had a great stay at the Courtyard by Marriott connected to MEX. They have a great bilingual staff. Hugo did an excellent job delivering Ice, drinks and dinner. We will definitely stay there again when traveling through MEX.

  • Stayed: October 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Harry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard_Aeropuerto, Social Media Coordinator at Courtyard by Marriott Mexico City Airport, responded to this reviewResponded 20 October 2017

Dear Harry:

Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. Hugo will be proud about his great job.

Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.
Come back anytime!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Mexico City Airport

Address: Sinaloa 31 | Penon de los Banos, Mexico City 15520, Mexico (Formerly Courtyard Mexico City Airport)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Mexico City
#3 Luxury Hotel in Mexico City
#6 Family Hotel in Mexico City
#7 Romantic Hotel in Mexico City
Price Range: €118 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard by Marriott Mexico City Airport 4*
Number of rooms: 288
Official Description (provided by the hotel):
Traveling to Mexico City has never been easier than when staying in the Courtyard Mexico City Airport. Our hotel is conveniently connected to Benito Juarez International Airport via a sky bridge and is also located near some of the area's best dining, shopping and attractions. Our guests love our Centro Restaurant, complimentary airport shuttle, free high speed Internet access, spacious guest rooms and state-of-the-art fitness center. ... more   less 
Reservation Options:
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Also Known As:
Courtyard By Marriott Mexico City Airport

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