We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Ciudad de Mexico Trade Center
Ranked #76 of 312 Hotels in Mexico City
Reviewed 14 October 2006

The room phone didn't work and the three people at the front desk were not intersted in helping. No bottled water in the room. The internet connection in the room was non-functional. Again, the staff refused to help. I even tried to speak with a manager, as they request via a letter in the room, but there wasn't a manager on duty. Finally, you better speak Spanish, the bilingual skills of the staff are extremely limited. I've never experienced such a bad hotel in Mexico.

  • Stayed: October 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank FrqTravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (331)
Traveller rating
Traveller type
Time of year
  • More languages

37 - 41 of 331 reviews

A TripAdvisor Member
New Jersey
Reviewed 9 July 2005

The hotel changed the nightly rate without informing us until the very last night of our stay. I had no recourse because they already had my credit card. The hotel staff was discourteous and unprofessional. I had a lovely time in Mexico City otherwise. I do not recommend this hotel to anyone, there are plenty of other options available.

  • Stayed: July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
7  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2005

Be aware, they can charge you a different fare at the very last moment. On the last night (1:30 am!!!), they inactivated my card-key to make me go downstairs and then without any preamble they told me that our original fare cannot be honored anymore. I couldn't believe it!. I talked with the manager to solve the problem. However, I couldn't get any positive results or any reasonable explanation. Apparently they have put me in an exclusive section of the hotel that I didn't ask for. The customer service was awful, a lot of apologetic explanations but no serious actions. They do not care about their customers, at least that is how they made me feel. After all the discussion, they finally allow me to go back to my room at 3:00am in the morning where all of my traveling documents (including my passport) and my baggage were. Instead of honoring the hotel fare they had given me, I ended up paying the increased fare for the unsolicited exclusive section of the hotel. There are a lot of good hotels around the corner. Avoid this hotel for your own mental peace!!!

  • Stayed: July 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
9  Thank Blueadriano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
Google Translation

Stayed: November 2017, travelled on business
Thank Arriaga506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017
Google Translation

  • Stayed: September 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank fcojavieram68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Reforma / Zona Rosa
Holiday Inn Express Mexico Reforma
Show Prices
Show Prices
Show Prices
Hotel Novit
#17 of 312 in Mexico City
529 reviews
Fiesta Inn Insurgentes Sur
#40 of 312 in Mexico City
487 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Ciudad de Mexico Trade Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Ciudad de Mexico Trade Center

Address: Avenida Revolucion No. 583 | Col. San Pedro de los Pinos. Deleg. Benito Juarez, Mexico City 03930, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#35 Business Hotel in Mexico City
Price Range: €66 - €119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Ciudad de Mexico Trade Center 3.5*
Number of rooms: 188
Official Description (provided by the hotel):
With an ideal location and premium guest services, our Mexico City hotel is a prime choice for business and leisure travelers. The Holiday Inn® Hotel in Mexico City offers everything you need for a pleasant stay from on-site dining to free Internet access. When looking for Mexico City hotels location is important and we offer guests easy access to many of the city's top attractions like the Chapultec Zoo, Santa Fe Mall, Basilica of Guadalupe, the Bullfight Arena, and Stadium Azteca. In addition, families enjoy perusing our on-site gift shop and dining at Promanade, our Mexico City hotel's on-site restaurant where kids eat free. Those traveling on business enjoy lodging at our Mexico City hotel as we offer premium business services including 12 meeting rooms, on-site catering, and a well-equipped Business Center. Plus, our hotel is near the World Trade Center in Mexico City, close to the airport, and many other major businesses such as L'Oreal, Emerson, Cemex, BASF, Abbott Laboratories, and Novartis. During your stay guests are invited to enjoy all of our Mexico City hotel's many amenities including the state-of-the-art Fitness Center, a Sauna, and a Games Room. In addition, you can dine at our wonderful International restaurant which offers 24-hour room service. For the best hotel in Mexico City, choose the Holiday Inn® Hotel Ciudad de Mexico - Trade Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), IHG, Ebookers, Hotels.com, TripOnline SA, 5viajes2012 S.L. and HotelQuickly so you can book your Holiday Inn Ciudad de Mexico Trade Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Ciudad De Mexico Trade Hotel Mexico City
Holiday Inn Mexico City
Mexico City Holiday Inn
Holiday Inn Ciudad De Mexico Trade Center Mexico City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing