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All reviewsrooftop restaurantgreat locationel balconthe main squarecinco de mayofree water bottlesfree applesholiday innnational palacetemplo mayortop floorhistoric centerrooms are smallguacamoleconcierge deskspecial thanksan excellent hotel
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Reviewed 12 August 2018

We stayed in a family room for 3 nights. The room looked newly renovated - you could almost still smell the paint. Beautiful room. Not very big but fine enough for the 4 of us.
The breakfast is excellent. They have their own bakery and you can choose omelets and other things from their menu also.
You enjoy the great breakfast in their rooftop restaurant with the most amazing view of the Zocalo and the cathedral.
On each floor there is a fridge where you can just take cold water whenever you need it - a very nice thing.
The whole staff was very helpfuld and nice. They also arranged airport pickup for us.
We booked a tour to the pyramids through the hotel - we found the tour a little too expensive. We were told that they only use educated guiedes but the guide we had was not very good. We enjoyed the tour though.
Make sure to join the free walking tour starting from the hotel every day (spanish and english) - very nice tour.
This hotel is very close to the shopping streets, restaurants and of course the Zocalo.
We will stay here again when we hopefully go to Mexico City again.
Excellent value for money.

  • Stayed: July 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank LiseErichsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentralHoteles, Director General at Zocalo Central, responded to this reviewResponded 14 August 2018

Dear LiseErichsen,
We are truly thankful for your detailed review. We are thrilled to read that your stay in Mexico City was extraordinary thanks to our central location, breakfast at our top floor restaurant, comfortable rooms, and helpful service provided by our staff.
We will share your kind words with our team members, they will be glad to receive them.
You saw firsthand that our main aim is to assist you with everything you may need during your stay, and to provide you with a service “Centered on You”. We always strive for your happiness.
We will be waiting for you to come back with our arms wide open.
Best regards,
Vladimir Mayllen.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2018

Very clean. Modern furnishings. Plenty of restaurants and other amenities in immediate walking distance. Metro lines in walking distance. Very safe neighborhood. Suitable for business travelers. Fast wi-fi. Excellent service, friendly staff.

  • Stayed: August 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentralHoteles, Director General at Zocalo Central, responded to this reviewResponded 14 August 2018

Dear Richard,
Thank you for staying with us. We appreciate your review. We are happy to know that you enjoyed your stay at Zócalo Central and that our services, location, and staff contributed to a wonderful stay.
Please come back! It would be an absolute pleasure to host you again.
Regards,
Vladimir Mayllen.

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Reviewed 11 August 2018

Amazing location, close to everything (tours, good food, shopping areas). We loved the area, the hotel was very clean and the service was excellent. The hotel offers free bottled water and fresh apples in every floor. The breakfast was delicious (fruit, pancakes, chilaquiles, cereal, etc). The views from the rooftop (restaurant location) are incredible. One thing that will make the rooms perfect if a chair or small table is added as we had to put our luggage on the floor. We will definitely be staying again at this hotel.

Room Tip: Rooms may be a little tight for a family, but for a couple are perfect.
  • Stayed: August 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Maria K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentralHoteles, Director General at Zocalo Central, responded to this reviewResponded 14 August 2018

Dear Maria,
We truly appreciate the time you took to share with us your impressions about your recent stay at Zócalo Central. We are thrilled to read that you had a great time with us and that you enjoyed our central location, complimentary services, and breakfast at our rooftop restaurant Balcón del Zócalo.
Our main aim is to make your stay memorable.
Please come back! It would be such a pleasure to host you again.
Regards,
Vladimir Mayllen.

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Reviewed 9 August 2018

Great hotel, fantastic value and really good location. Nice touches, such as free bottled water. Located on Zocalo Square, there are wonderful views from the dining room. Would happily return. Staff very good, despite being very busy.

  • Stayed: July 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank scmp79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentralHoteles, Director General at Zocalo Central, responded to this reviewResponded 10 August 2018

Dear scmp79,
We truly appreciate your positive review. It is such an honor to learn that you had a wonderful time with us thanks to our location, services, amenities, and restaurant Balcón del Zócalo with wonderful views to the heart of the city.
Our main aim is to make you feel better than at home.
Please come back soon!
Regards,
Vladimir Mayllen.

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Reviewed 8 August 2018

My husband and I spent 3 nights at the Hotel Zocalo in July 2018. The hotel exceeded our expectations, and then some! The room had air conditioning, lots of hot water for showers, a clean and modern aesthetic, and the front desk was very helpful. They also had unlimited water bottles in mini fridges on each floor. The rooftop terrace is incredible - seriously the best rooftop in Mexico City with views of the Zocalo Plaza. The breakfast was top notch. I can't wait to visit Mexico City again, and we will definitely be staying at Hotel Zocalo.

Room Tip: Rooms are all great- we were right next to the elevator but there was no noise.
  • Stayed: July 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Alexandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CentralHoteles, Director General at Zocalo Central, responded to this reviewResponded 10 August 2018

Dear Alexandra,
Thank you so much for staying with us. We appreciate your review. We are happy to know that our services, rooms, complimentary services, and restaurant Balcón del Zócalo were perfect for you and your husband during your 3-night-stay.
We strive to offer our guests a stay beyond their expectations.
It would be a pleasure to serve you again.
Regards,
Vladimir Mayllen.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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