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Reviewed 12 August 2018

In the heart of Polanco. With GREAT service. Well appointed, ample rooms, this has become our home in beautiful Mexico City.
The amenities are nice. The place is quiet.
Memorable stays over time inspire me to write them a new review.

  • Stayed: May 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank chichenuxmal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2018

As a family we visited Mexico City for the first time. Our choices were the other but older five star hotels. We were not disappointed with Las Alcobas. First, the staff, all of the staff: doormen, front desk, cleaning crew, and especially the concierges are absolutely amazing. The service at this hotel make up for not being a large property by a large margin. Our room was nicely appointed, clean, and quiet. We enjoyed the location in Polanco for the restaurants, parks, and shopping all within walking distance. A plus is the hotel restaurant serves a great breakfast and equally tasty meals. We are planning to return to CDMX soon and will stay at Las Alcobas. Oh, did I mention the staff are amazing!!!

  • Stayed: July 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank _leland_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2018

Las Alcobas exceeded our expectations. The hotel room was outstanding, service was great from everyone we encountered. The location of the hotel was also great. Many shops and restaurants in the area. We look forward to a return visit.

  • Stayed: July 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank 847michelle2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2018

Husband and I are well traveled and normally stay in Mandarin Oriental hotels. I must say that I am now spoiled because Las Alcobas provided a type of service that even the MO comes up short. From the minute you arrive until the minute you depart you are treated like royalty - like there are no other guests in the hotel. The little touches offered by the staff made everything feel perfect. Even meeting the general manager in the dining room was special - he walked to every single table and introduced himself and extended his hospitality - I was amazed by that gesture! The staff is the essence of this hotel they made our stay feel so wonderful. Every single request was granted and informed if there was a charge when applicable. The location was perfect. It is close to main attractions -some walkable distance. These hotel is not for the budget conscious but it is worth every penny. I highly recommend this hotel.

Room Tip: Corner room was spacious for two. Minimal street noise due to doble pain windows.
  • Stayed: July 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank GrisGrisNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2018

This year we had to start traveling to CDMX for work. We came initially for a large meeting where our choices were 4 seasons, JW, and Las Alcobas. It was by accident that we booked Las Alcobas. This was the best accident ever.

We travel extensively and were burned out on Hotels. We had started booking AirB&B's mostly because hotels were just getting to greedy about the simple things like charging $6 a water for example. We don't mind spending high dollars, but the nickel and dime'ing from these places was getting old for the principle of the matter. This is NOT the case with Las Alcobas. They give us everything we want, provide breakfast, the service just unbelievable (so much our friends just don't believe us) and it is in the small things. For example, we fly from Texas and usually have meetings set up within a few hours of arrival. Las Alcobas does a complementary press of our outfits and shine of my boots (Texas Y'all). They do that while we go down for our booked post-flight anti-jet lagged massage on the 2nd floor (Laura is amazing).

Las Alcobas is in the heart of Polanco where restaurants are just meters away.

The shower. OMG the shower is like a car wash. I would book this hotel based on the shower alone.

We are here every 8-12 weeks and I can assure you Las Alcobas is the only place we stay.

  • Stayed: July 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Jeremy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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