My husband & I have just spent three days at this gorgeous boutique hotel, which is located in leafy Polanco. From the moment we arrived the service from everyone we encountered was exceptional.
We were upgraded to a penthouse suite due to SPG platinum status., which was an added bonus.
Our suite was beautifully appointed, & included a deck with seating & a fabulous bathroom with exquisite organic toiletries & a selection of soaps. There is also a spa bath which can be activated by the butler,& includes a jet lag recovery soak.
Breakfast is superb, & the waiters are efficient & friendly. The food selection is great, the oatmeal is delicious as is the spinach omelette.
The concierges are super nice & we enjoyed returning each day to their friendly smiles.
Location wise it couldn’t be better, Polanco is one of the best areas in CDMX, loads of restaurants, high end stores & boutiques. The hotel is only a short walk from the Museum of Anthropology & Museo Jumex/Soumaya.
Front desk were extremely helpful, & informative. We loved the robes so much we decided to purchase them, they were personally delivered to our room beautifully packaged.
The hotel also arranged a taxi both to pick us up from the airport & deliver us back. We would highly recommend this service.
Overall this hotel surpassed all expectations & we will always to choose to stay here in future.
- Free Wifi
- Breakfast included