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“We were disappointed and do not recommend this restaurant”
Review of Sud 777

Sud 777
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Ranked #242 of 5,004 Restaurants in Mexico City
Certificate of Excellence
Price range: US$50 - US$70
Cuisines: International
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Dining style: Casual Elegant
Cross street: Camino a Santa Teresa & Paseo del Pedregal
Reviewed 17 October 2017

We were disappointed. The woman at the front of the house first gave us a small table and then seated us outside in the smoking area. We objected and Dimitri asked for a lovely booth in a sun-lit space of an otherwise dark restaurant. She would not because we were only 5. Dimitri found an acceptable table where we were comfortable and would watch the table for 6. It was never used during the whole time we were there. That was beyond annoying. Then we were mollified when Chef Edgar Nuñas came to our table to greet us. He autographed the Larousse Grandes Chefs Mexicanos (published in August 2017) book that our friends had given us. Dimitri and Audre had the menu degustacion ($950 MXP) while the other three had just appetizers, main courses and dessert. We shared a bottle of Pasion 4 Malbec ($665 MXP). Our server Adad B was good. Our guests started with salad or soup. Our menu had 6 courses plus dessert and were paced appropriately for the table. We started with a trout roe and an egg topped with foam with shrimp and maple syrup. It was a great start to the meal. Our second course was avocado, buttered toast and smoked mangalica lardo. It was good but nothing memorable. Our third course was a tomato skinned, boiled for a second and stuffed with jojoque. It was topped with a dollop of black cream that tasted smoked. The tomato was in an ash consommé. The dish was very good but the tomato did not have enough taste. Our fourth dish was very bad: the scallops, peach and morels. The scallops were terrible—tough and tasteless. Our friends were brought their main courses: duck, fish and tuna. The dishes were well-composed and our guests were happy. Our fifth course was steak tartar and quail egg. There was nothing distinctive about it, except perhaps that the meat was too fatty and insufficiently chopped up. Our sixth course was Korobuta pork, sweet potato, and peas, cured ham. The pork was a disgrace: it was dry and tough. With our degustacion menu we had three desserts: one sacher, one figs ososigno with cilantro and one castile nut, sherry sorbet. The sacher, we gave to one of our guests. The fig was tasteless and the sorbet with castile nut was good. We spent $3385 MXP plus tip and had a good time with our friends but were very unhappy with the restaurant and would not recommend it.

    • Value
    • Service
    • Food
Thank aledm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 344 reviews

Reviewed 16 October 2017

Just as in my previous reviews I am rating the place against the reputation and price, so remember this is a multiple award winning restaurant so the expectation is a high as it gets.
this place is like many places in one so I will split my review in 4.
Overall experience:
So for me the place ranks very high among the top restaurants in Mexico City, and so far I think is my favorite by far in the City, the place is really charming and cozy, I was there for my 2nd anniversary and have to say it was great for the occasion, while i think also very good for family dinners (no small kids though). so I give 4 stars just for few details in the service and again.... if this were $30 usd dinner place then it would be 10 stars, very recommended though.
Food:
WOW WOW WOW... so in this topic it is up to the expected, great food... so what did we get.
Starter: Aged beef carpacio
Soup / salad : skipped it... but i wanted to try the beans soup.
Main:
My wife... Pork Chops
Me... Duck breast
Both were magnificent... in the menu there is a disclaimer in small letters where they says they will take long but that is worth the wait, and believe it. it is really worth the wait... i didn't feel that took that long though.
Dessert: Peanut cake, this was so good, it was not so sweet.
Overall the portions are in the small side, we were expecting larger plates so we skipped soup, but i think the size is right so you can share starter and dessert and then have a full soup and main and dont have the feeling that you ate too much.
Wine. as expected a very large offer of wines. what i liked the most was the vast offer of mexican wines, a very underrated wine. So i recommend trying it when visiting this place.
Cofee was very good as well i had an espresso

The place:
a bit confused when arriving, when you walk in you walk in to the sushi area, that is a bit more casual, but as it was our first time here, no one there to greet you or ask to to keep going a bit until you find the hostess few meters ahead.
The place is very big, so even when there were a lot of people there, it didnt feel packed, and the light was dimmed enough to be romantic but good enough to see everything.
the place is split in 4 main areas.
a "casual" sushi bar (still looks fancy enough) i didnt see anyone in this area.
a main dinner hall (indoor) *here we were very good overall, however there are few "couch" style tables for 4, i found them to be uncomfortable and very close to the next table, we got one of this at first and then asked to be moved to a more open table.
a terrace outdoor with heaters (downside is that is a smoking area)
a lower floor that is a lounge. this one was also great, came down after diner to have drinks,.... i had the first old fashion i actually enjoyed in mexico city. very recommended.

Service:
this is were i think it has a lot of space for improvement.
1.- hostess service was very fast and got a table right away, and then they helped us to get a different table when requested. so that one very good.
2.- Service to the table took good 5-7 mins before being offered with drinks.. and once we order water, good 10 mins to get it.
3.- No someliere to help with wine selection (with such a vast wine menu advice would've been very much appreciated)
4.- the waiter looked more as an assistant, when asked for recommendations, just said. everything is good... so...
5.- to get more water it was always hard to find someone that was taking care of us, and even for that usually took long to bring extra water.
6.- the attitude of the waiter was very cold.... hard to explain but service in a TGI is way more friendly. =S

Conclusion:
A must for anyone looking for quality and gourmet food in mexico city, our check was of about $170.00 service included. so very good value.

    • Value
    • Service
    • Food
1  Thank Roberto H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

One of the most enjoyable places in Mexico City. The restaurant has a stunning design, and has many sections to enjoy: casual sushi bar, bars, lounge areas, a romantic terrace area, and more tables inside.
Our dinner was great, food is simply amazing, the menus offer a wide variety. Service is good, but was’t flawless. And that’s the only reason why I won’t give 5stars to this place. Once you enter the place there is no one at the entrance to welcome you, you have to go thru the sushi place to find your way to the receptionist. Waiters are great but a bit slow and unorganized. We had to wait 15 min until we got the menus. They then did their job well, they were very attentive, however they looked sometimes confused, stressed, overloaded and did not smile or seemed like they would enjoy their job.
I really missed an elegant amuse bouche to start, but there was bread on the table (very good by the way).
I also missed that no one said anything about our anniversary we went to celebrate there. Not even a ‘congrats’ or a complimentary cocktail or dessert.
Don’t get me wrong, the place and the food is marvelous, but for the money you pay and for the level this restaurant is at, they should take care more of the client’s overall experience, not just on perfect food.

Thank Judit E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017

The food was outstanding, the space is very nice, and service is good. But at this price point, at a fine dining restaurant... do you need to charge for the bread?

Especially because it was the waiters who suggested to have bread, and kept on bringing more bread to the table without us really ordering more, in fact there was plenty of bread left on the table when we finished.

Only when we got the check we found out the bread comes with a price. This is quite uncommon in Mexico.

It's not about the price, it's just not a nice detail for a fine dining experience.
The restaurant should reconsider this cheap policy.

    • Value
    • Service
    • Food
Thank Ginger L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

This is a gourmet Mexican restaurant, the food is awesome and is superbly presented. Also the service is really good, a bit on the pricey side, but worth every penny.

Thank Castedol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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