Me and my team (party of 7) attended a 2 day workshop here. Nice grounds, beautiful surroundings, good food but service was very disappointing, slow & bad, with no coordination between what was offered and what we found upon arrival. Rooms were a trip back in time (80's if not 70's). Old, dark, noisy, and all fittings worn out.
The wireless internet (PAID SERVICE!!!!!) remind pretty much what a dial up 32K modem was back in the mid 90'. Simply outrageous, and no solutions from front desk.
A tip for the manager to advise the staff: Answers shouldn't start with a "no".
No ground pepper at the restaurant. Maybe I'll take one next time.... if there is a next time.
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- Also Known As:
- Camino Real Sumiya Cuernavaca
- Cuernavaca Hotel Camino Real Sumiya