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Reviews (340)
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All reviewsgorgeous gardensnice sculpturesfree weightssuper marketevery requestbreakfast buffettacohacienda styleattentive servicefood was wonderfulvery pleasant stayhotel is greatrooms are largemexico citybeautiful placelaspools
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12 - 17 of 340 reviews
Reviewed 3 October 2017 via mobile

Can’t beat the price. Staff was very courteous. I don’t speak Spanish but everyone humored me. Grounds were in excellent shape...staff was sweeping leaves in the morning while it was still dark. Beer was ice cold. Rooms were very nice. Grocery store half a block away. Definitely will stay here again.

Stayed: October 2017, travelled on business
Thank anuline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

The visit to this hotel was mostly pleasent, we came here as we wanted a hotel with a spa service eventhough we couldnt book any as they were all booked. The hotel is very spacious and it is well perserved, i would fully recommend people to stay here as it is clean and they have very good service. As well the restaurant has good food and if you eat at the brunch on sunday you get a late check out at 2 instead of 12. The only complain that i have is the wáter i was never able to take a hot shower in the hotel, they blamed it on the bad weather but i honestly believe that a hotel of this size should be able to support it.

  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank sofia r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

This is a superb hotel. I travel quite a lot and this ranks very highly amongst the places I have stayed.

The layout of the hotel is like a compound; you park outside and linen-jacketed staff appear and whisk away your luggage and your car. You pass through a portal and into beautifully manicured gardens. There are staff everywhere tending to the hotel and its gardens, and ready to be helpful to every request.

The room we booked was a terrace suite and it was very large, with a super bed and a separate lounge area. The bathroom was well appointed. Tea and coffee facilities and other amenities were in the room, along with a pair of large TVs. The wifi worked well.

There are nice pools interspersed amongst the gardens, along with a hot tub.

A lovely hotel and highly recommended.

Stayed: August 2017, travelled as a couple
Thank GordonTheExpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2017 via mobile

The place is beautiful , gardens are marvelous , but the service is terrible bad.
It is very near from Mexico city, the place is a tourist attractive, they should have a much better attention to their hosts.
The cost is very expensive.
I dont advise you to go.

Stayed: April 2017, travelled with family
1  Thank cesarMexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2017

Really nice Hotel, great bed, quiet and clean, excellent customer service.
The hotel is beatifull and his gardens too. Have two nice pools and a gym.

In the restaurant you can enjoy Mexican Food with a authentic flavor. It's not an expensive restaurant.

The breakfast is very good.

Near you can found a supermarket (tequila is chepper here that in the airport), prepared food, sushi, and a coffee shop.

Internet is not so good . . .

  • Stayed: September 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank Melvin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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