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“The true meaning of vacation” 5 of 5 bubbles
Review of Velas Vallarta

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Velas Vallarta
Ranked #6 of 126 Hotels in Puerto Vallarta
Certificate of Excellence
GreenLeadersGold level
1 review
“The true meaning of vacation”
5 of 5 bubbles Reviewed 28 March 2012 via mobile

Four years running this is the most relaxing fun filled vacation ever. Great weather, great staff, and impeccable service. The swim up Aquabar is phenomenal. The wait staff at Aquabar with Gilberto, Alonso, Fransisco, and Marcelino are unmatched in service! One more tequila!

Stayed March 2012
Helpful?
Thank Kevin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,368 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (790)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Mission
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 28 March 2012

We just came back from The Velas Vallarta and I feel it had its good and bad points.

The Good:
-Grounds were nice and well kept
-Staff at pool and restaurants were excellent
-Maids very friendly and room was huge and kept clean
-Food in the nicer restaurant was good not excellent
-Nice pool and middle pool is heated
-Service in the spa is good and I had a nice pedicure.
-They did give us an extended check out till 1:00

The Bad:
-Three of four of us got sick with SEVERE vomiting and we ate no where else but there. Not fun and had to call Dr. I still do not feel well.
-Not the best teen resort and we had teens with us (18 years old). A little older crowd there. Some activities were lame and geared toward older crowd.
-Drinks not the best and watered down
-Beach in front nothing special and in fact my son who is a beach fanatic only swam in it once and said it was a bit dirty. Nobody was using it
-Food was ok. Hamburgers are good. The all inclusive is very expensive 85 dollars a day or 595 for the week.
- They have tennis courts but if you want them to turn the lights on in the evening they want you to pay them 30 dollars. Give me a break.
-The front desk staff well I have mixed reviews. Did not find the girls as helpful as the boys. In fact twice a girl at the front desk told us there was no openings at the nicer restaurant but when we went and asked the very professional hostess there it was no problem and the restaurant had several open seats. Not impressed with that especially when we are paying 85 dollars a day each to eat there.
-Resort is located in the marina and is between Nuevo and Puerto Vallarta. Not really walking distance to anywhere other than the marina.

Overall
The staff other than the front desk were great and pool is nice. Beach nothing special. Food ok but expensive. Good for a little older crowd not teens or someone that loves the beach. I feel I would choose another place next time and probably not Puerto Vallarta. I have been to much nicer places.

Room Tip: Ask for higher up room so you can see the ocean.
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  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Forknknife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Paso, Texas
Level Contributor
7 reviews
5 of 5 bubbles Reviewed 28 March 2012

This is by far the best hotel in PV
Everything is beautiful. the service great and abovr all the general manager is always there to please all guest.
Congratulatiosn Velas Vallarta

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pingui66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
1 review
5 of 5 bubbles Reviewed 27 March 2012

I just returned from my week vacation at Velas Vallarta in Peurto Vallarta and I seriously cannot say enough about the staff here, the immaculate grounds, the service, the activities, the food & how this place will do ANYTHING to make sure you have the best vacation ever!!! The all-inclusive package is unbelievable and you are honestly treated like a queen! The group of 12 I went with could not say enough about this place and the staff. They work so hard to make sure everything goes perfect! They have fun activities every night for you & your family! They have great event coordinators, great food & just everything is so wonderful!! I will for surely be back & can't recommend this place to enough people!! This is the place to stay in PV, and its the place to go for a unbeatable vacation!!! We loved the staff, felt very safe the entire time, and could not believe the exceptional service we received!!! I applaud the staff here!! You gave me the best vacation I've ever had!! Gracias Amigo's!!! -JoLynn, San Diego/North Dakota :)

Room Tip: Every Room is great! This Resort is right on the Ocean with wonderful views of the Pacific!!
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  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JoLynn Rose F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Charles, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 March 2012

Stayed here March 17-24, 2012 and had a good time. Only thing that stopped it from being great is that 3 people in our party got sick which put a damper on enjoyment. the pools were good, nice size beach with beach volleyball (I even played with a broken leg). Restaurants were excellent. I did feel that the service at La Ribera was better than at Andrea's (not that Andrea's was bad by any means)The wait staff just seemed to want to do more for you at La Ribera. Guest services was great also. I grabbed the wrong bag at the airport and they arranged a trade with the rightful owner. They also were able to reschedule our excursion because of the sicknesses in our group. On the beach, the vendors weren't pushy at all, which was very nice. Just a simple "no, gracias" and they walk away. If you do need something from the vendors, look for Luis, he's VERY nice, and has great prices. And he's a good volleyball player. Highly recommend this resort.

Room Tip: All rooms are ocean view, but get one on the 2nd floor and up for better views.
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  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mmeers88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Velas Vallarta

Property: Velas Vallarta
Address: 585 Paseo de la Marina | Marina Vallarta, Puerto Vallarta 48354, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Puerto Vallarta
#3 Business Hotel in Puerto Vallarta
#4 Family Hotel in Puerto Vallarta
#4 On the Beach Hotel in Puerto Vallarta
#4 Luxury Hotel in Puerto Vallarta
#7 Romantic Hotel in Puerto Vallarta
Price Range (Based on Average Rates): €€€
Hotel Class:4 star — Velas Vallarta 4*
Number of rooms: 345
Official Description (provided by the hotel):
Come to Velas Vallarta, one of the most established resorts in Puerto Vallarta, Mexico and find the tropical beachfront oasis you have been searching for. Relax and enjoy quality time with those you care about most as you enjoy the benefits of a true All-Inclusive resort. Absolutely everything is included- a spacious suite, gourmet a la carte meals, a full in-suite dining menu, our excellent Kids Club, nightly entertainment and everything in between.Take a break from building sand castles to enjoy some of the best hamburgers around during a leisurely lunch by the pool. Take a siesta after a day in the sun and freshen up for an elegant family dinner followed by a stroll through the gardens to enjoy the evening breeze. Sample a premium tequila and treat the kids to an extra dessert- it's all included and it's all high quality. ... more   less 
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Also Known As:
Velas Vallarta Hotel Puerto Vallarta
Velas Vallarta Suite Hotel
Velas Vallarta Suite Puerto
Velas Vallarta Resort
Velas Vallarta Puerto
Club Velas Vallarta
Velas Vallarta Suite Resort

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