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All reviews los arcos romantic zone ocean front can't beat the location family hotel all inclusive option mexican hotel hotel zone beach chairs master suite all inclusive plan great vacation infinity pool pool side magda malecon pv
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Reviewed 8 October 2016 via mobile

Excellent service, especially from The server name Pablo friendly always alert if we needed something. great hotel clean and staff friendly as well. Drinks are also good. Would not think twice about staying here again. First time in Vallarta and had fun.

Date of stay: October 2016
Trip type: Travelled as a couple
1  Thank FinoVw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this reviewResponded 8 October 2016

Dear FinoVw

Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this Anniversary holidays; thank you for making us part of vacation experience.
It is our goal to make you feel at home when you are here. And we really are amazed to know that in this special case we made it happen. Pablo will be really happy to find out how he has make the difference on your vacation. Thank you very much for your recognitions.
We are looking forward to have you back for another wonderful vacation here, at your home away from home, Playa Los Arcos. No doubts that we will be attending you as you deserve all the time.

Best Regards
Antonio Robles Rojas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2016

Great place to stay, nice rooms and the best part is that you're right on Olas Atlas in the best part of town in all of PV, best eating places, best shopping with some of the lowest prices you'll find, the merchants are all very friendlly and when you return there as we do several times a year they remember remember you.

Room tip: I like staying in the rooms on the north side it's less noisy and you can set on the balcony and look down on the street
Date of stay: September 2016
Trip type: Travelled as a couple
Review collected in partnership with this hotel
2  Thank johnbT7125DH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this reviewResponded 3 October 2016

Dear JhonbT7125DH

Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience.
It is our goal to make you feel at home when you are here. And we really are amazed to know that in this special case we made it happen. As you mention, we are we count with a really nice location in the romantic zone. Thank you very much for your preference.
We are looking forward to have you back for another wonderful vacation here, at your home away from home, Playa Los Arcos. No doubts that we will be attending you as you deserve all the time.

Best Regards
Antonio Robles Rojas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2016

The Staff at Playa Los Arcos is amazing Chief butler Bonifacio and Staff member Estaban are excellent and take very good care of their guest. We have a time share but every other year we choose to stay here due to the wonderful staff and location is amazing!!

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank roajody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CorporativoLosArcos, Front Office Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this reviewResponded 1 October 2016

Dear Roajody

Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience.
It is our goal to make you feel at home when you are here. And we really are amazed to know that in this special case we made it happen. Bonifacio and Esteban are going to be really motivated by your words. We really appreciate your recognitions. Thank you so much for your visit.
We are looking forward to have you back for another wonderful vacation here, at your home away from home, Playa Los Arcos. No doubts that we will be attending you as you deserve all the time.

Best Regards
Antonio Robles Rojas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2016 via mobile

My sister and I come back every year thanks to the amazing staff, the great entertainment, restaurant and bar with service that will knock your socks off! We actually stay in the little adults only boutique hotel Casa dona Susana which is part of the group. We always do the all inclusive package which is such a deal that if you want to try other restaurants (there are many nearby) you don't really feel like you're paying twice. Close to the malecon and the pier. In the heart of the action but not noisy. Shout outs to Pablo Jesus, Oscar; Boni ,Elizabeth and apologies to all the other great people who's names I'm forgetting.
Love to connect with many people whom we see year after year because they love the place too.

Date of stay: March 2016
Trip type: Travelled with friends
1  Thank Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this reviewResponded 1 October 2016

Dear Yesterday

Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience.
It is our goal to make you feel at home when you are here. And we really are amazed to know that in this special case we made it happen. As you mention, we are we count with a really nice location in the romantic zone. Thank you very much for your preference.
We are looking forward to have you back for another wonderful vacation here, at your home away from home, Playa Los Arcos. No doubts that we will be attending you as you deserve all the time.

Best Regards
Antonio Robles Rojas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2016

The staff at the hotel was great. Very helpful. The hotel itself is somewhat dated. We had a suite on the ocean which was spacious and clean but noisy due to beach activity. Great view. We ate breakfast at the beachfront restaurant. It is pretty clearly geared to the all inclusive crowd. Our server was pretty good but the food off the menu wasn't great. I would suggest walking down the Malecon for something better.

Room tip: Get one of the suites with a kitchenette on the beach for the best view.
Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa, responded to this reviewResponded 21 September 2016

Dear Richard W
Thank you very much for your kind words, we truly appreciate them; we are delighted that you had given us the opportunity to be at your service for this family holidays; thank you for making us part of vacation experience.
It is our goal to make you feel at home when you are here. We are a small 4 stars hotel with a charm Mexican Stile. We are always trying to offer the best experience for our visitor that are looking for that kind of Mexican experience. We could invite you to come on a quite season as on the period of November to March. That is a little more relaxing season to vacation on Puerto Vallarta. We really appreciate your visit.
We are looking forward to have you back for another wonderful vacation here, at your home away from home, Playa Los Arcos. No doubts that we will be attending you as you deserve all the time.

Best Regards
Antonio Robles Rojas
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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