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3 - 8 of 55 reviews
Reviewed 23 June 2017

After trying 3 other hotels that would not allow us to stay with 2 small dogs, we happened upon this hotel. Staff was very friendly and doorman was especially helpful. There were no towels in our room so we called and they brought 2 bath towels only. Then upon checkout they wanted to charge us for missing towels but we explained and they agreed. There are nice grassy areas for the dogs to walk.

  • Stayed: June 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank rubyandasta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2017 via mobile

We stopped for one night while traveling through Mexico.
Hotel is right on malecón. Very easy to find. Staff very friendly and helpful. Pets accepted maximum two per room, size restrictions as well. A 500 peso cash deposit is required upon check in. This deposit is refundable upon inspection of room at check out, which proved to be a very quick and efficient process. The room was clean and functional. Guest parking right in front of room with security personnel at the secure entrance. There is a restaurant inside the main entrance which opens at 7 am. We didn't get a chance to check it out as we left before it opened.

Stayed: May 2017, travelled with family
2  Thank 11glo11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2017

Very friendly staff and hotel was clean inside and out.The staff was very attentive, and anything you needed was taken care of immediately. Most of the staff knows minimal English, but enough to get by.
I had my chihuahua with me, and the only issue I had, was the $12 US a day fee they add on to the room charge for your pet, plus a damage deposit, though the DD was refunded immediately after checking out .
Pool was heated, and very clean .
The hotel would benefit from having an ice machine in the lobby as the rooms don't have fridges, so you have to get a cooler and buy ice at the local Oxxo next door .
The hotel is noisy with being on the Malecon, but it didn't keep me awake. I would ask for a room set back behind the pool if noise bothers you .
I would stay at this hotel again .

Room Tip: Bring a cooler as there are no fridges in the rooms .
  • Stayed: January 2017, travelled with family
    • Location
    • Rooms
    • Service
3  Thank DesireLovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2016

We stopped here because it was pet friendly and on the ocean. The parking is large and secure, and the hotel was easy to find, but agree the parking lot was harder to fine, it is right behind the building with a none descript entrance just before the end of the block on the north side of the hotel.
The room was clean and the staff were helpful
The hotel is good for a short stay.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
4  Thank JLS4Mex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2016

Beware of the traffic on this waterfront location, fast and dangerous crossing to the office of this hotel. Parking is in the back which was hard to locate. Although it was a one nighter for us, it was clean and they take pets. Room was clean and polished, smelled medicinal. Close to the water with nice sunsets. Gated parking which made it safe.

Room Tip: Floor level which is good for pet owners
  • Stayed: April 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank andreabrysn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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