We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
5 people are viewing this hotel
Lock in the lowest price from these sites
Official Site
€295
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (5,371)
Filter reviews
5,382 results
Traveller rating
4,004
970
258
93
57
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
4,004
970
258
93
57
Show reviews that mention
All reviews iguana pool water taxi free shuttle one bedroom suite shuttle service other resorts jose luis heated pool main restaurant golden zone per device the entire staff all inclusive package great resort all inclusive plan timeshare presentation great vacation
Selected filters
Filter
Updating list...
1,526 - 1,531 of 5,382 reviews
Reviewed 3 August 2017

Pro: Nice place, clean rooms, pools are excellent, Dinner & breakfast is good; lunch is ok. Service was good. Marina is nice, beach is private, hotel is picturesque!
Con: We had the all inclusive deal, you have to sign for everything, additional cost for using the coffee in the rooms and use of the wifi.

Room tip: Our room was in a building with several families with children; at night you can hear the children running in the room above.
Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank carloslY1174BF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMELCIDRESORTS, Director General at El Cid Marina Beach Hotel, responded to this reviewResponded 4 August 2017

Dear Guest,

First of all I would like to thank you for sharing your review with us regarding your recent stay at el Cid Marina. It is good to know that we met almost all our expectations during your vacations.

It is through guest reviews such as yours that we can improve our services.

We hope to continue being your choice the next time you visit Mazatlan.

Sincerely,
Isaías Gomez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2017

Booked a Jr. Suite during the week in summer, and it was fantastic! The room was clean and came as advertised, there was lots of room at the beach and at the pool, the restaurants were great, overall an excellent trip. While the Marina Beach itself isn't the largest, the all inclusive pass includes the other El Cid resorts, a short shuttle ride away, giving you full access while enjoying the comfort and tranquility of the Marina Beach location,

Date of stay: July 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Michael A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMELCIDRESORTS, Director General at El Cid Marina Beach Hotel, responded to this reviewResponded 3 August 2017

Dear Mr. Michael,

First of all I would like to thank you for sharing your review with us through Trip Advisor. It is awesome to hear that you had a great time with us in Mazatlan.

We are glad to read such a nice things about our services and we hope to continue being your choice the next time you come back.

Regards,
Isaías Gomez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2017

Beautiful! The only complaint was the beach. It was wonderful with the exception you could not swim in it. The waves too rough. Why the resort hasn't built a wall to break the waves, you got me. It would get so much more business if people could actually go in the water!

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 190connied
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMELCIDRESORTS, Director General at El Cid Marina Beach Hotel, responded to this reviewResponded 2 August 2017

Dear Guest,

First of all I would like to thank you for taking the time to share your review with us because it is through guest reviews such as yours that we can assess the standards of our service, and therefore make changes, so as to meet and exceed your expectations.

Our objective is to always provide the best service to our guests, so reading this kind of comments makes us realize that we are doing a great job.

We are thankful for the opportunity to continue to improve every day and we will be awaiting your return to our property soon.

Warm Regards,
Isaías Gomez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2017

My wife and I stayed at El Cid Marina for 2 weeks and enjoyed every moment of it. The food was great from breakfast, lunch, and dinner. The Marina has an excellent staff of people. I'd like to particular say a special thanks to Rogelio at the front desk who went above and beyond assisting me different request. I'd also like to say special thanks to Fidel for excellent lunches and drinks he and his staff provided during our stay. My wife and I are looking forward to returning to the Marina in May 2018. We'll be staying in the 3 bedroom presidential suite again and this time will be brining another couple with us to experience the excellent service and amazing resort. Having access to the other 3 El Cid resorts is a tremendous plus. I highly recommend El Cid Marina resort to stay because it is quieter and peaceful. Looking forward to our return.

Room tip: Stay in rooms at the end of the resort nearest to the ocean. You will also be located right by the Iguana Snack Bar.
Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Michael B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMELCIDRESORTS, Director General at El Cid Marina Beach Hotel, responded to this reviewResponded 2 August 2017

Dear Mr. Michael,

We are very happy to hear that you and your wife spent your vacations with us in an excellent resort win excellent service.

Thank you very much for sharing your feedback with us regarding your trip to Mazatlan and how you enjoyed our facilities.

We are glad to read we met your expectations and we hope to continue being your choice the next time you visit us.

Sincerely,
Isaías Gomez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2017

My friend and I were very pleased with the studio overlooking the marina and the pool. All the staff were very helpful and pleasant. We had the all inclusive plan and food was good. We enjoyed the food at the Marina but took the shuttle down several times to eat at other restaurants available. We thought the Argentinian had the best steaks ever. We enjoyed several of the free shows in the evening at the La Pergola, especially the Mexican fiesta with beautiful native costumes and music. We took the little boat over to the beach and enjoyed watching the surf and reading. Nice pool also. My friend had a medical issue and there was a doctor on site, think it may be only in day, but it was so helpful to have him there. My friend did not have to go to the hospital and it was very reasonable. Lupita, working in the lobby, was so helpful in getting the tour cancelled for the day and so kind to me as she could see I was stressed. They have the most beautiful sunsets there and we particularly enjoyed the sunset cruise, but also enjoyed the city tour and the trip into the country towns in the mountains. Had never heard of Mazatlán, but really enjoyed it!!

Date of stay: July 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Karen A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMELCIDRESORTS, Director General at El Cid Marina Beach Hotel, responded to this reviewResponded 2 August 2017

Dear Mrs. Karen,

We are very glad to hear you found our resort such a beautiful location with a great service. It is wonderful that you had taken the time to enjoy our facilities with your friends and we are pround to hear that the staff was friendly and helpful to your needs every time.

Thank you very much for taking the time to share your feedback through Trip Advisor which is very helpful for us in order to make the improvements necessaries in the services.

We will be awaiting your return soon to this beautiful place.

Sincerely,
Isaías Gomez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews