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All reviewspueblo bonitoemerald bayluxury suitepb maztime sharegolden zoneactivities staffsister resortsmaller poolthe beach is greatfree shuttlesecond homeyear after yearbeach vendorsboogie boardingjust returned from a weekshrimp
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Reviewed 31 December 2017 via mobile

I've spent 15 days in this resort, from 26/12/16 to 07/01/17 and I can tell, this place it's awesome and the staff that work there are too, Carlos and Jasmin were nice, accessible and their classes were great and entertaining, they offered many options of activities. Place very clean, organized, neat... I like the gym that they offered and with the A/C makes all difference.. food with good price and value.. they got the greatest Margueritas.. the Cilantro's restaurant it's amazing and got a privilege view for the beach. I'd totally go back to this unique place... I just think that they should get a better Wi-Fi reception, bc depending on where you were it didn't work at all.

Stayed: December 2017, travelled with family
2  Thank Mariana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this reviewResponded 3 January 2018

Dear Mariana.
We appreciate your great review to Pueblo Bonito Resort we are very happy to know you had an excellent vacation trip. Our activities staff will be very proud with your feedback and we will congratulate them for the hospitality they provided you.
Will be our honor to hosting back soon on this your home.
Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017 via mobile

The service was good, the food was good, and I really enjoyed the activities lead by Jazmin, Carlos, Andres, and Karla. These people made the trip so much more enjoyable with all the fun games of beach volley ball.

Stayed: December 2017, travelled with family
2  Thank Footprints746001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this reviewResponded 29 December 2017

Dear Guest.
We appreciate your great review to Pueblo Bonito Resort. We are very happy to know you had an excellent vacation trip. Our activities staff will be very proud with your feedback and we will congratulate them for the hospitality they provided you.
Will be our honor to hosting back soon on this your home.
Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2017 via mobile

Loved the hotel, the view and the food. But the reason I will be returning is the amazing staff. The waiters are incredible. Jazmin and Carlos at the activities desk are awesome! Can’t wait to go back next year!

Stayed: November 2017, travelled with family
2  Thank DarcyMcD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this reviewResponded 27 December 2017

Dear Darcy.
Thank you very much for your awsesome review to Pueblo Bonito Resort.
I will verify to share your comments with all my staff, as I am sure that each one of them comes to work every day with a great motivation feeling; they really love what they do and I am sure your lovely comment will stimulate them.
We all look forward to see you back soon on this your home.
Kind regards.

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Reviewed 26 December 2017 via mobile

Ive owned for several years anf we have always enjoyed the games at the pool. I think Jazmin Guerrero does an amazing job keeping everyone laughing and entertained. She is a great asset for the hotel. Aloha from Hawaii

Stayed: October 2017, travelled with family
3  Thank TrailBlazer745911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this reviewResponded 27 December 2017

Dear Isaac.
We appreciate your great review to Pueblo Bonito Resort we are very happy to know you had an excellent vacation trip. Our activities staff will be very proud with your feedback and we will congratulate them for the hospitality they provided you.
Will be our honor to hosting back soon on this your home.
Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2017

We went to Mazatlan for 1 month and stayed at 5 different places. Pueblo was our last week and most fun week. Activities by the pool are great thanks to Jasmine and Carlos and all their activities staff.. Cards ... Pool and beach volleyball ... Bingo ...witch we won 3 times that week. Hoping the activities and ambience stay the same when it's all renewed. Good luck on the Reno's and see you soon. PS You need to supply WiFi at no cost as all other places we stayed at did. It just makes it more comfortable for your guests as they can always get it free on the street at any restaurant which means your guests aren't eating in your restaurant as we did.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank RJCBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PBonito, Gerente at Pueblo Bonito Mazatlan, responded to this reviewResponded 27 December 2017

Dear Guest.
Thank you very much for your kind review to Pueblo Bonito Resort. We appreciate your preference on your recent visit to our hotel. We are happy to know you had and excellent time here. With us. Our bespoke team strives to make every experience extraordinary and we are glad to know we exceeded your expectations.
Hope to see you again on this your home.
Kind Regards.

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