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Reviewed 3 June 2018

We just got from 12 days in Mexico, staying at Ocean View Beach Hotel, right in the heart of Mazatlan. The Hotel ticked all the boxes for us ... location - right on the beach and right in the middle of all the fun along the strip ... we walked a lot along the beach as well as along the roadside - and when we were sick of walking we'd hail a pulmonia (taxi).

The staff at Ocean View were excellent - everyone ... Jose is the food and beverage manager, and Gilberto ... they made our breakfasts so enjoyable (breakfast was included in our stay). Jose loves music of all kinds and his morning music selection was always great. The breakfast buffet was top notch - Gilberto always remembered how we liked our coffee (with real milk). The selection of food catered for everyone - Mexicans like savory food for breaky - swordfish (marlin) was often on the menu.

I enjoyed conversations with Eliseo the waiter for the pool area ... he helped me with spanish and answered any curiosity questions I had. I give him a 10 out of 10!

All the reception and doorman staff were excellent - Gabriela especially.

One day there was a pelican out the front near the road, in need of some help or he'd get hit by a car ... I told the staff inside and they did their best to find someone to help it after lending me a towel and box to catch it. I thought that was pretty special. I hope he is doing well now.

The view from our fifth floor room was amazing - we could see two islands from the balcony. The ocean side is on the west so we saw beautiful sunsets and got to enjoy sleeping in without morning sun blaizing in. The room was very newly fitted out and immaculate - only problem was the balcony door latch wasn't working properly but they did their best to fix it.

We felt extremely safe - they have a 24 hour doorman and there is a large police presence in Mazatlan (police of the good kind). There wasn't a time when we didn't feel relaxed.

Ocean View Hotel is right in the heart of the tourist strip and not far from old Mazatlan - there was such a great vibe all day and all night. Music (big brass bands with Tuba, trumpets, the lot) would busk up and down the beach with waves lapping at their feet ... so much going on right on the beach out the front of the hotel - parasailing, jetskis, boats to the island, hawkers selling everything from sunglasses, to hats, to full dress outfits as well as jewelry, time share, fruit cups, drinks, and the cutest marionette puppets ... they weren't pushy but there was a lot constantly showing their wares ... but only when you were on the beach - but you could stay by the hotel pool and that was out of bounds for the sellers.

Our holiday offered everything we wanted - a change of culture, music, entertainment, FOOD FOOD FOOD, unbelievable sunsets, and forced you to relax.

Mexicans are friendly, relaxed and just let you do your own thing - anything goes and no-one makes judgement on you.

HAD THE BEST TIME!

Room Tip: We were on the fifth floor which was great - I think all rooms have an ocean view
  • Stayed: May 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Petey N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2018 via mobile

Beautiful view from our hotel room. Room was very clean and comfortable. They said it was a suite but that just meant two double beds in a large room. The first room they took us to had water all over the floor. They quickly took us to another room. There was no hot water in the shower. When we called down they said there was no one to fix it. Cold shower that night. The next day there was still no hot water. I asked the manager if they would reduce our rate. They would not. They said we could have a discount on a future stay. We told them we would not be back in Mazatlan as we were there only one night before meeting a cruise ship. They refused to do anything for the inconvenience.

Stayed: April 2018, travelled with family
Thank lyndarusso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018

A last minute choice for us on a busy holiday week and we were not disappointed. This facility was outstanding from top to bottom. The rooms delightfully bright and airy. The beds comfortable and plush.
The staff very pleasant and understanding.
Outside the pools and pool service excellent.

Room Tip: All rooms have sea views
  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank John M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018 via mobile

We had to find a place to spend our last two days in Mazatlan. We chose the Ocean View Beach Hotel because it had decent ratings, a good rate, and beach exposure. Oh! It had so much more than that! We arrived a bit early to check in, yet we were greeted warmly by the hotel staff. Our Uber driver was having a hard time processing our payment, and the front desk provided the help we needed to process the payment. We were allowed to check in early, and our room was beautiful, modern, clean. And a great ocean view! The Golden Zone location was perfect. It was quiet, yet so close to restaurants and the happenings that one expects in that part of Mazatlan! The breakfast at Ocean View was well-staffed with gracious English-speaking waiters. There was a great selection of breakfast offerings—eggs, potatoes, meats, regional dishes, cereals, juice, and of course—coffee! We enjoyed the pool, and walked the beach, too. We were graciously allowed to have a later checkout because we had a later flight home. We would definitely stay here again!

Stayed: March 2018, travelled as a couple
1  Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2018
Google Translation

Room Tip: Vista al mar en ultimos pisos
  • Stayed: August 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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