We spent 4 nights at RIU Emerald Bay. We got a great deal (nearly 50% off the regular rate) so for the price we paid it was an excellent value. Rooms are comfortable. Service is very friendly. Food is nothing to write home about. The best meal we had was at the Mexican restaurant. The buffets have a lot of variety, but nothing we tried stood out as being great. The cooks seem to love to use a lot of salt.
Good selection of drinks and talented bar tenders. There are enough bars around the pool are although on one day two were closed and that did create a bit of traffic jam at the only one that was open.
What you read about the elevators being slow is true at times. You need to especially be aware at peak times (check in, check out, breakfast, etc.) that you may wait a while for an elevator or for one that is not already full. Taking the stairs is sometimes a better option if you are on a lower floor.
Speaking of which, the lower floors pick up wifi from the pool area. We were on the 4th floor and had strong wifi in our room.
One thing I would recommend RIU could do to improve this resort would be to add a coffee bar or cafe somewhere (preferably on a patio overlooking the ocean). The only place that serves good coffee (espresso, latte, etc.) is the sports bar. The sports bar is not a place to enjoy your morning cup of coffee or your after dinner espresso. The lighting is way too bright, and it's way too loud. Especially with the air hockey game that makes a horrible racket when people are playing.
All arrangements, transfers, etc. went perfectly smooth. RIU seems to be extremely organised and well run.
- Official Description (provided by the hotel):
- * Opening summer 2009 * 12 km / 7.45 Miles from Mazatlan, overlooking the Pacific Ocean * Located on Playa Las Brujas beach * Complimentary sun loungers on the beach * 20-story main building * Surrounded by 13.500 M2 / 16.15 Sq. Yards of lush gardens * 10 km / 6.2 Miles from various shops * 12 km / 7.45 Miles from Mazatlan * 32 km / 19.87 Miles from the airport * Credit cards accepted: MasterCard, Visa ... more less
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- Also Known As:
- Riu Emerald Bay Mazatlan