Let me be straight forward --> It was a HORRIBLE!!! Stayed here for a friends wedding. Driving into the hotel was a bumpy uneven road to start off with. We went to check in to a nice attendant who was on a laptop, not for company use though because everything he did was on paper. Checked us in on paper and gave us a handwritten receipt which we had to pay in cash. He gave us our key to room 120. Walked in to a musty, hot room. It was so crappy, I didn't even unpack. A/C unit in wall but DID NOT WORK. Fought with windows to get them opened. Screens were torn and to lock them was a long metal pipe to wedge in between window and pane. The drapes were so long, I tripped over them several times. The bed did not look nor smelled clean. There was not enough room in the room to walk around the bed. Old 80's tv that only showed 2 channels. Bathroom sink faucet was very loose. Bad lighting. Toilet would not flush properly. Some of our friends in other rooms had no running water! I do have to admit the water pressure of the shower was very nice and it was very warm. Best thing of the room. Ants all over the room. The first night I woke up itching my back like crazy.. something must've been eating me alive. I jumped in shower - next morning woke up with bites on my back. DISGUSTING. Went to complain to Omar and Rocio, Managers, and they said there is nothing they can do. They couldn't even move me to a different room. No beach access. Outside smelled like sewer. A lot of the rooms were not in service. I asked for a discount they said they can give me a 10% discount only because the rooms were already getting a discount for the wedding... $75/night in Mexico is not a discount. Not for this crappy room. Anyhow, wedding happened and they screwed that up too. Note to self - NEVER AGAIN!!!!
- Also Known As:
- Calafia Hotel Ensenada