As a NTS member for more years than i care to remember, I have visited Greenbank Gardens on numerous occasions.The latest visit with my elderly Mum & Dad was disappointing. As my Dad is registered blind and uses a walker, the access to the tea room and gift shop has always been via the side door. From our last visit, the tearoom appears to have undergone some refurbishments with bright tables and chairs and the gift area downsized. Whoever thought this plan up failed to recognise that by providing access to the tea room via the door at the front instead of the side now presents issues for disabled access. There is no ramp or rails on the new access area which meant that that i had to go in first, ask the staff how my Dad could safely enter using his walker, then direct him through the CLOSED gate at the side and and enter via the CLOSED door where the access has always been. Of note can you also please ensure that where tree roots cross the path and no slab is present on the path near the pond that this is addressed as a matter of urgency, This not only creates a trip hazard for sighted people but creates and additional hazard for blind people using walking aids.

To the NTS, I will be in touch with you to discuss this issue as its unacceptable in this day and age to create ridiculous access problems and trip hazards for disabled people.

Popped in on Easter weekend. A nice compact gardens easy to navigate with some great features, plants and topiary. Nice little café, shop and I got some bedding plants.