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Melia Nassau Beach - All Inclusive
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Reviews (6,270)
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Reviewed 6 April 2018

Beautiful hotel been here a while ago now 2016! Staff very helpfull very lively atmosphere. We managed to see witness a Bahamas wedding which was absolutely beautiful! As you can imagine everyone was so 'chilled' out checking in and out was a breeze! The only down side i feel was the breakfast fruit served outside should be covered. Apart from that brilliant stay.

  • Stayed: May 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank immy202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaNassauBeachAI, Manager at Melia Nassau Beach - All Inclusive, responded to this reviewResponded 12 April 2018

Dear immy202,

Thank you for choosing Melia Nassau Beach All-Inclusive as your vacations destination here in The Bahamas!

We are so pleased that you had a beautiful vacation and even being witness to a wedding must have been fun. We appreciate your notes on the fruit being served outside, our culinary team will address this for improvements.

Again, we thank you for sharing your experience and we hope to welcome you back in the near future.

Sincerely,
Kenisha
Quality Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

Great location. The beach and pools were great. The food was good. Some staff members could use more hospitality training. Rooms are simple and clean. Not a very luxurious resort. Overall a good vacation.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
1  Thank DeniseSF505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PabloCogolludo, General Manager at Melia Nassau Beach - All Inclusive, responded to this reviewResponded 6 April 2018

Dear Denise,

Thank you so much for your review - it was great to hear you enjoyed so much about last months’ family vacation at the Meliá Nassau Beach!

We are encouraged by all your positive comments about our location, pools, beach, food and accommodations, and also appreciate your candid assessment relating to staff training. While we do have many great employees who generously share their warm Bahamian hospitality, we recognize that not all have embraced Meliá’s culture of service to others and pledge to continue training, developing and encouraging all our staff to providing genuinely hospitable, professional and proactive service to all our treasured guests.

Denise, thank you again for choosing the Meliá Nassau Beach and I hope we’ll have the honor of welcoming your family back in the future. Until then, please contact me at pablo.cogolludo@melia.com as I would like to discuss details relating to your visit, as well as address any additional comments or questions you may have.

Warm regards,

Pablo Cogolludo
General Manager

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Reviewed 4 April 2018

We just returned and had a great week long stay. The food was a bit bland but was plentiful. Some all exclusive places put limitations on what is included. This was not the case with Melia. The service was good and the staff was helpful.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
3  Thank theresahinders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaNassauBeachAI, Manager at Melia Nassau Beach - All Inclusive, responded to this reviewResponded 12 April 2018

Dear theresahinders,

Thank you for choosing Melia Nassau Beach All-Inclusive for you recent vacation here in The Bahamas!

We are overjoyed reading your 5-star review and so happy you had an amazing time at our resort. We hope to welcome you back in the near future!

Sincerely,
Kenisha
Quality Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

After reading all of the good/bad reviews for every hotel/resort in Nassau, we decided to stay at the Melia resort, due to cost and family friendly atmosphere. I won't lie, we were a little worried the resort would not meet our expectations, as we have stayed at really nice resorts in the past. But it did.

The resort is 10 minutes away from the airport, which is nice. We were only there 5 nights, and 4 days. We stayed in a Level Ocean View Room, and it was nice and up to date. The only cons were that we had two double beds for 4 people and we didn't care much for the indoor/outdoor style of carpet in the room, as it seemed to hold a lot of sand. But it was clean enough and the housekeeping service was always on top of things. Parts of the Resort were a little outdated, but you could tell they were in the process of updating.

We ate at Cilantro, Estavida, The Marketplace and O Grille. There were plenty of food choices, unless you are a picky eater, and my kids never complained about the food. We were too busy to make reservations to the other restaurants. Our favorite was O Grille because it's outside, next to the ocean with beautiful views.

The outdoor activities were great! My family snorkeled right outside the resort and saw stingrays and a sea turtle. The kayaks were fun and there were always plenty of floats available for everyone. There is a 1.5 hour snorkeling adventure that was worth the money. On the beach next to the resort, look for the glass bottom boat. Captain Richard will take you to the island across from Melia to snorkel in two different places. We saw plenty of fish, a couple sea turtles and stingrays, and learned a lot about the Bahamas culture. The pools were great. The poolside activities were fun, as we participated in many, and the Activities Coordinators were so welcoming and friendly and made it fun!

Our most favorite part of staying at the Melia was having Level status. Level has it's own pool and beach area. We had a wonderful server on the beach, her name was Melinda. She was on top of our needs and she was always friendly. She even recognized us when she saw us outside of the beach area. We enjoyed eating breakfast and lunch at O Grille everyday by the ocean. The food was great! The drinks weren't bad either!

We would go back! It was overall a great experience!

Room Tip: Choose Level Rooms
  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank K4498OOjillh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

We stayed from March 29 to April 3. We booked 2 rooms but were moved to a room with suite because they were overbooked with 500 youth athletes staying at the resort for a track and field event that weekend. The room had 1 king and the adjoining suite had no beds. We are a family of 5 so we had to get three roll away beds to put in the suite. Not a bad thing since we were updated to a suite on the beach. The youth athletes were swarming the resort though and were running up and down the hallways slamming doors all night long. Security had to be called a couple of nights in a row.

Staff in general were very friendly, food was about average for an all inclusive. Hotel is going through a renovation so exterior and grounds were not very pleasing to look at. Beach is wonderful and well kept. Beach sports equipment were available as well. Great snorkeling just off the resort beach. Overall great stay.

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaNassauBeachAI, Manager at Melia Nassau Beach - All Inclusive, responded to this reviewResponded 12 April 2018

Dear Robert S,

Thank you for choosing Melia Nassau Beach All-Inclusive for your recent stay. We appreciate you taking the time to share your experience with us. We are very pleased to read that although you encountered an issue with room arrangements it was resolved and you and your family still had a wonderful stay.

It is our hope that we will have the opportunity to welcome you and your family back to Melia in the future.

Sincerely,
Kenisha
Quality Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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