We came to St Croix because of my husband’s job. We checked in on a Monday and told them that the business booked him from Monday to Friday. We also told them that we wanted to extend the stay on our own from Friday to Sunday. We were told no problem, just come down on Friday to check out and check back in. They couldn’t guarantee the same room but they would have a room for us. They took all our info at that time.
When we went to desk on Friday they said they had no room for us. Nothing available at all. Which now left us scouring for another hotel for Friday and Saturday. If they had told us that in the beginning we could have made other arrangements.
Very disappointed with their service and not even an apology.
The views from this hotel are great but the rooms have minimum, no shampoo or soap, not even cups for the bathroom.More
- Free parking