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“Our family had the most wonderful stay”
other travellers have booked this property

Review of Villa Sans-Souci

VILLA SANS-SOUCI TOBAGO
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VILLA SANS-SOUCI TOBAGO
LIVING ROOM DRIVEWAY
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Very good
9 reviews
VILLA SANS-SOUCI TOBAGO
LIVING ROOM
DRIVEWAY
SWIMMING-POOL
QUEEN SIZE BED
TWIN BEDROOM
TWIN BEDROOM
MAGDALENA GRAND HOTEL
MAGDALENA GRAND HOTEL SWIMMING POOL
MAGDALENA GRAND BEACH RESORT
BEACH
SANS-SOUCI SWIMMING-POOL
SANS-SOUCI PATIO
SANS-SOUCI POOL VIEW
SANS-SOUCI LIVING ROOM
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Overview
Villa -
4 Bedrooms, 4 Bathrooms, Sleeps 8
Scarborough, Tobago, Trinidad and Tobago

Reviews from our community

Very good - based on 9 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
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English first
Ava G
1 review
“Our family had the most wonderful stay”
Reviewed 17 May 2015 for a stay in May 2015

Our family had the most wonderful stay at Villa Sans Souci. From the minute we arrived in Tobago, we knew we were going to be looked after. We were met at the airport with our hire car and escorted to the villa where we were greeted by the property management. The villa was everything we could dream of. Beautifully decorated, extremely clean and tidy. Everything we needed to enjoy our holiday. The private pool was used every day and has a great view of the 12 hole, The Plantations Resort is perfect for all ages. Some played golf, others enjoyed the hotel and pools. If we get the opportunity again I know all the family would like to return one day.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bhawco
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Dangerous PLace- Armed Home Invasion-Poor Security”
Reviewed 9 April 2015 for a stay in March 2015
4
people found this review helpful

Armed Home Invasion - March 19th - 2015
I feel it necessary to post this review and let people know of my frightening experience at Villa Sans Souci.
I stayed there with my family for March Break 2015. I was the victim of an Armed Robbery (Home Invasion) at Villa Sans-Souci. On Thursday, March 19th, 2015 at 7:30 PM a man wearing a mask entered through the rear patio doors and pointed a HANDGUN at myself , my sister-in-law, and my 7 year old daughter. We were forced into the bedroom and a demand was made for valuables. The robber left after getting money and valuables. Fortunately, there were no physical injuries suffered by me or my family.

As a member of law enforcement for the last 26 years, being lax on safety was not and issue. This occurred at 7:30 pm -just after dinner-with full daylight. The alarm was on each night when we turn in. The alarm is not monitored by anyone. Taking my family on a vacation and having them exposed to an incident involving with a firearm is quite traumatic for all involved. I find myself dealing with Critical Incident Stress and Post Traumatic Stress Symptoms

I immediately called resort security, but there was no answer. I called the Police, who arrived 45 minutes later to investigate. I did NOT feel safe at the home so while waiting for the police, I took my family to another property.

Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Apr 2015
It is the client's husband, who by the way was not at the villa or on holiday with his wife at the time but is commenting on the situation; which I can understand coming from a husband. Also at 6:30 is night time in Tobago; it is dark, black outside at 7: 30 p.m. There were no witnesses except the parties concerned to this event. if the intruder entered through the patio doors is because they were left open. It is most regrettable to all concerned.

We do inform all our guest to be careful & so too follow our instructions as seen below in the last paragraph of this text. Villa Sans-Souci is situated in the gated community of Tobago Plantations, Golf & Beach Resort which is manned by security gates, as well the villa has its own alarm system but if the system is not activated then no one can here its loud alarming horn in the complex. The system was not activated at the time of the incident and that is why the intruder was able to walk in so too with the patio doors open as explained by his wife & sister in-law who was the only person siting in the living room which leads to the patio doors which were open at the time, as all the others were in their bedrooms.

Safety is extremely important to us & that is why we equipped the villa with its alarm systems and that is why it is situated in a secured gated resort but that does not make it invincible to all incidents that can take place. Travelers, including my self have to be practical & cautious. However as said these situations are always tabou & regrettable; no one is right or wrong & the owner is obviously the bad guy. Villa Sans-Souci opened its doors to its first guests in February of 2002 and of to date we have had hundreds of satisfied guests. Well I suppose if I had reimbursed this client, as her husband requested a full reimbursement and the incident took place the day before their departure then would we be reading this?

I am the owner of Sans-Souci. I travel all over the world an I know I have to be on the alert & cautious in every destination that I visit. I do not pretend or remain naive that undesirable situations cannot take place; unfortunately. The client's husband is with the armed police force.

WE ADVISE ALL OUR GUEST TO BE SAFE:
It is ground management services ( IN RED BELOW ) who is responsible for your check-in into Villa Sans-Souci so that they can explain you the alarm systems and the use of the different equipment.
PLEASE ENSURE TO PUT THE ALARM SYSTEMS ON AT NIGHT BEFORE GOING TO SLEEP AND WHEN YOU ARE ABSENT FROM THE VILLA.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adrian_In...
Washington DC, District of Columbia
Level 4 Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Lovely Villa on an amazing island, with the "appearance of security," mediocre location, and non-existent housekeeper.”
Reviewed 21 August 2014 for a stay in June 2014
2
people found this review helpful

This villa is lovely, very comfortable, and fairly well appointed. Pool is well designed and fun for groups. However, despite the photos and suggestions in the listing, there is no Hot Tub, and guests of the villa do NOT have free access to any facilities in the adjoining resort. The resort is quite aged, does not have a beach, and is at best a mid-class/rating -- perhaps 3 Star.

That said, the owner and property manager were all responsive, professional, punctual, and fairly easy to deal with. The housekeeper showed-up for only one of the four days we had stayed. The villa is also centrally located to many beautiful beaches -- though a rental car is necessary. Security is apparent, but not effective -- as during the middle of the night, we experienced a break-in with minor, non-violent theft. Tobago is amazing - but the villa and location were just Ok.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The Villa is well designed, and very comfortable - one ground floor, with easy access in and out.
Liked least: The lack of Beach access, and non-existent security on the property at night, when it is most needed.
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne N
Chaguanas, Trinidad
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“It was Amazing!!!”
Reviewed 19 March 2014 for a stay in March 2014
1
person found this review helpful

San Souci is a beautiful villa.....it was exactly what we had hoped for and more. The Villa is much more beautiful than the pictures lead on!!.

The personal attention and service which was provided by our host Mike, was more than we could have asked for. He is the friendliest, most professional and genuinely nicest person I’ve come across in the hotel industry thus far. The housekeeper Angela was welcoming, pleasant and very helpful.

The villa really has all the amenities that you can ask for is available to you. The villa was clean and spacious. The rooms are beautifully decorated and well maintained, everyone was comfortable with more than enough privacy. The surrounding area is breathtaking and you wake up to a great view of the golf coarse and and a few delightful visitors (hummingbirds and parakeets).

I had the pleasure of staying in one of the master bedrooms and it was heavenly... the room is large enough and the bathroom was something to smile about.....

The kitchen was fully equipped with all that we needed.....the pool was everyone's favorite attraction. With accommodations this beautiful we found it hard to venture out into the island.

There's so much more that I can say but in a nutshell ....Without a doubt I'd recommend this villa to anyone. We can't wait for the opportunity to visit again!!

Thanks again Paul for everything.....and we'll be contacting you soon to visit again!

Travelling group: Friends
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sainty201...
Houston, Texas
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Option”
Reviewed 17 December 2013 for a stay in November 2013
1
person found this review helpful

Things I loved- safety, cleanliness, spaciousness, each bedroom had its own bathroom, laundry facility, well equipped kitchen.

The lay out of the house , the pool and the walking distance to the café and restaurants at the Magdelina Hotel allowed us to patronize the local hotel.

Great house, staff and owners.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Travelling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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