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Reviewed 11 September 2016

This is my second time at Sunset Cove, i was happy to visit again as my first visit was great however my second visit not so good (sorry i hate to give a bad review but after what happened i think it's necessary) - the hotel collected us from the airport which was great as it was complimentary, we were the only guests in the hotel as it is the low season the lady showed us to our room and then we hit the beach to relax.

After an hour or so we decided to head to point of sands, we grabbed the push bikes and cycled 30 or so minutes to point of sands, after spending some time here we headed back to the hotel, on the way back in the blistering heat we couldn't wait to get back to the hotel to get a nice cold drink and a bite to eat. On arrival at the hotel we were somewhat of a dehydrated wreak, i searched the hotel high and low for the lady in order to get a drink she was no where to be found, thank god we had half a bottle of water in the room!!

After an hour still no return, we sat on the balcony waiting for someone to show (bearing in mind the hotel is 20 minutes from the nearest shop) after over 2 hours i decided it would be best to cycle to the shop to get some drinks which i did, i didn't get any food as my mother assured me someone would return to feed us, they didn't.

6 bottles of water later and still no hotel staff we decide to change our flights back to Grand Cayman as we could not stay in the hotel with no food, water or staff. Unfortunately there wasn't a flight available until the following day at 9am so to much dismay we stayed. Later on that day i remembered i had a magazine with Little Cayman resorts detailed within it, i called them all there was one open which was 20 minutes from our hotel, we took our bikes and cycled to the other resort, we were so pleased we enjoyed a local BBQ and lots of water at the bar!!

Whist at the other resort I emailed David the manager to complain and i also said we needed to get to the airport at 9am and was worried as the hotel staff had gone, he advised me he was back at the resort as he had been off island. That evening on return to the resort we sat with David who was very kind and i am sure will make the hotel a massive hit, he apologised and said he was sorry he believed the lady had gone home as she thought we had gone out for the day.

Anyhow the next morning we woke up early to get some breakfast before our flight back to Grand Cayman and to our further surprise there was no breakfast and we was not offered so much as a glass of water before we left.

I understand it was the low season and time is slow however the hotel still cost us $200 for the 1 night which you would expect some sort of soft drink, also if due to the low season there is no services such as food there should be some sort of notification so alternative arrangements can be made. I did expect some sort of discount which is the only reason i am writing this review as nothing was offered in good will - bearing in mind for us to have food at the other resort cost us $150 on top of the $200 for the night in the hotel and then more changing the flights.

If you went and the hotel was in full swing i am sure it would be great this is just my own personal experience.

  • Stayed: September 2016, travelled with family
    • Value
    • Location
    • Service
5  Thank S J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2016

We wanted somewhere to relax and unwind... this was it.

When we flew in from Grand Cayman on Cayman Airways (great airline), we were greeted at the airport by David and also given the "10 Cent Tour" on the 5 minute drive to the resort.

The place itself is basic but has everything you need, the air con worked well. This is definitely the place to read a book while swinging gently in a hammock.

It has a beautiful beach to relax on and various water sport related gear to rent. We rented a couple of Kayaks and explored the coastline.

Also, and importantly for us, the staff couldn't be more friendly and welcoming. Adding that the food was excellent, we will definitely go back.

  • Stayed: April 2016, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Russell R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2016

The hotel is fairly basic and the aircon is not always coping well. On the upside, it is set in a beautiful location on the beach -- though beware of mosquitos after the sunset. Sunset cove is isolated from other hotels on the island but you can rent bikes and the friendly local restaurant offers simple and effective dishes. The owner/manager was super-helpful and provided transfers to / from airport and diving. You can also rent kayaks.

Stayed: April 2016, travelled as a couple
Thank Alexander P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2016

We are not very demanding, but this is VERY basic accommodations. We could count on our fingers everything in our room: 1 bed, 1 chair, 1 dresser, 1 bar of soap, etc. Yes, you have the basics, but nothing more. The wall air conditioner was loud, but necessary, as this end of the "bay" seems to receive very little breeze. The water is not inviting, as it has lots of turtle grass (but that is same every place here). Our outside photos of the hotel and beach look nice, but close up things are a bit sad. Beach furniture was a few plastic chairs, a couple of chaises, and one hammock. The "restaurant" is only open by prior arrangement, as the cook is called in. The innkeeper was very pleasant, and seems to be trying to turn this place around. But his assurance that we didn't need a car, and could ride a bike was not good advice for us. It is 2 miles from the "town", and 90 degrees + high humidity. We liked Little Cayman, but would not return here - and the price was no bargain.

  • Stayed: May 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank c7999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2016

If your looking for a quite location to enjoy some time in the sun the water and nature, this is it!
Great photography, fishing and wildlife viewing all outside the doorstep.
Friendly helpful staff and a great little cafe with great food.
If your looking for a 5 star resort with perfect rooms and all the amenities this is not the place for you.
The rooms are dated, and far from modern and perfect.

Stayed: March 2016
1  Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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