I was at SCC 12/2-12/9/17 with a dive trip. I must say that this place has been one of the best surprises of my travels. What makes a trip different and wonderful is the level of service that one receives. The service at Southern Cross Club is top notch. There is a genuine kindness expressed from each member of the staff. The way they learn each guests name to the greetings throughout the day make it personal and very warm. Anu the chef and his staff are phenomenal with the menu and the flavors are wonderful. Patrick and Javier take such great care of the guest while dining. The bar staff is made up of Patrick and Julian. Julian is top notch. Sheri on the culinary staff is simply a joy to encounter in the morning. Her warm smile is a perfect way to start the day.
Peter the owner is accessible kind and engages the guests regularly. His warm greeting and desire to make sure the guest is happy is quite genuine and refreshing.
Ingrid manages to keep the show moving and the guests happy with incredible ease. She always presents with a smile and a warm greeting. She goes out of her way to accommodate the whims of the most discerning guests and we had a couple in our group.
My room was in one of the older buildings and was island casual. Bed was comfortable and we had everything that we needed. Interesting to note here is that there are no room keys. We were told at check-in, that there was no need. If we had something that needed real security, there was a small safe in the office. Truth is there was and likely would not be any need. This leads me to one of the more refreshing aspects of my stay. Not only do they ask us to trust the no key scenario, but they grant us trust by allowing us to get beer or wine at the bar during the day before the Julian would come on duty by ringing in our own beverages on an honor system. Trust and integrity is alive and well and that was a refreshing bonus to my vacation.
Let's talk about the dive staff. Two words : Top Notch! Service, knowledge, safety, professionalism and friendliness. Mike, Ed, Poli, Sheri and Emily had such fantastic knowledge of their environment. The dive briefings were some of the most detailed and educational I have experienced in over 500 + dives. The details on the sea life and dive plan were fantastic. I learned something knew on every dive. The kindness and pampering I witnessed them providing to guests was truly unbelievable. I watched Mike and Ed in particular turn a challenging situation into a most loyal customer. Poli, Emily and Sheri were so pleasant and sharing of their knowledge. They went beyond their jobs and truly appeared to take pleasure in their work.
Barefoot elegance was perfect. We were barefoot most of the time, but the service, food and view made it truly elegant. I reluctantly left as my vacation ended, but not without being rested and relaxed beyond any other vacation I can remember.
If you want to eat well, experience genuinely kind and warm service, dive pristine water with expert guidance and come home fully rested and relaxed, this is your place.
- Official Description (provided by the hotel):
- The only resort on Little Cayman built entirely ON a beautiful white sand beach. All oceanfront accommodations. Southern Cross Club celebrates 50 years of welcoming discerning world travelers looking for the best in hospitality, diving, dining, fishing, and world class relaxing! ... more less
- Also Known As:
- Southern Cross Club Hotel Little Cayman