We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (3,319)
Filter reviews
3,319 results
Traveller rating
2,537
486
196
63
37
Traveller type
Time of year
LanguageAll languages
More languages
2,537
486
196
63
37
Show reviews that mention
All reviewsbar jackthe ritzthe club loungebeach sideresort viewblue restaurantgrand caymanla prairie spasushi restaurantocean fronttasting menucold towelssteam roomresort feefour seasonsfront rowrum punch
Filter
Updating list...
106 - 111 of 3,319 reviews
Reviewed 24 April 2018 via mobile

There is absolutely nothing like the service that The Ritz provides. We lacked for absolutely nothing. We opted for a cabana for 2 days with butler service. Somedays we lounged by the pool and ordered on a whim. The Barjack food is some of the best poolside bar food ever. I think I ate my weight in steak quesadillas! The valet service is kind and prompt, the cleaning crew never misses a thing, and the pool was immaculate. Walking a whole 30 steps to the stunning ocean was not a hardship either ;)

I love beds I dont have to fidget in to get comfortable, pillows that magically fit, and room darkening shades that remind me that I do NOT in fact have to get up and get anyone to school. I need to enjoy the view and figure out what meal is next!!

The most difficult thing I experienced this entire trip was deciding which bathing suit to wear, which book to read, and remembering to repeatedly lather on the spf. Lord help me, do not go lightly on the spf. We are from Florida and stuck with spf 50.

Stayed: April 2018, travelled as a couple
Thank Jennw421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermes_Cuello, Manager at The Ritz-Carlton, Grand Cayman, responded to this reviewResponded 26 April 2018

Dear Jennw421,

We are very happy to learn that you had a fantastic stay at our resort! Thank you for sharing your feedback with us and the TripAdvisor community. We greatly appreciate your feedback regarding Bar Jack, the valet service, and the room. We are delighted to learn that the exemplary service provided by our Ladies and Gentlemen exceeded your expectations.

We look forward to welcoming you again in the near future!

Sincerely,

Hermes Cuello
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2018 via mobile

Good friendly service. Food - great snack round the pool. We had shared Nachos & couldn’t finish it.
There’s not really more to say about the pool dude area than what I have already mentioned other than The cost however was quite expensive.

Stayed: April 2018, travelled with friends
1  Thank margaretr0sea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2018

The Ritz never disappoints! This location is expansive in its offerings and personalized service. For first time visitors, they host a daily event for their guests that includes feeding tarpon, taste of the carribean, fresh sushi, and so much more. The staff is incredability attentive, and truly warm and makes each guest feel welcome. On property you have several restaurants to choose from, and there are two sides to this resort. There is a Garden side, and an Ocean side. On the ocean side, there is a pool,and a large beachfront area for sun and fun. On the garden side there is a quieter pool, with a childrens water park! The water park is a great spot for children to have fun.

The one and only recomendation I would have for this property is to have a family swim area with an adult only swim area. Much like their sister proprty on Aruba.

Overall the staff is amazing, and as stated above - the personal touch and staff is why we continue to stay at Ritz properties.

Room Tip: Ocean front rooms - second floor or above
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Maggie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermes_Cuello, Manager at The Ritz-Carlton, Grand Cayman, responded to this reviewResponded 26 April 2018

Dear Maggie R,

We are very happy to learn that you had a fantastic stay at our resort! Thank you for sharing your feedback with us and the TripAdvisor community. We greatly appreciate your time and are delighted to learn that the exemplary service provided by our Ladies and Gentlemen exceeded your expectations.

We hope to see you again very soon!

Sincerely,

Hermes Cuello
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2018 via mobile

This is one of the best hotels for families. Kids friendly with so many activities an options that they will never ever want to come back!
Ever thing about this Ritz is top top, service, food quality, activities and every thing is simply amazing.
We were there for 5 nights and didn't want to come back to the cold weather.
We will be back for sure!!

Stayed: April 2018, travelled with family
Thank prateekn64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermes_Cuello, Manager at The Ritz-Carlton, Grand Cayman, responded to this reviewResponded 26 April 2018

Dear prateek n,

We are very happy to learn that you had a fantastic stay at our resort! Thank you for sharing your feedback with the TripAdvisor community. We greatly appreciate your time and are delighted to learn that the exemplary service provided by our Ladies and Gentlemen exceeded your expectations.

We look forward to welcoming you again very soon!

Sincerely,
Hermes Cuello
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2018 via mobile

We stayed at the Ritz Cayman last
Holy Week. Amazing not to have a single glitch or miscue over 6 days at the entire resort. From room to restaurants to pool/beach facilties. All staff took great pride in their work and the property. Too bad our polariod taken upon check out was left in our rental car. That was our only regret during that long stretch. They even managed to fix Villanova's win against Kansas while my son (Senior at Nova) watched the game at the bar. Imagine that.

(See pic of an iguana resident by the pool!)

Stayed: March 2018, travelled with family
Thank JoserodWarrennj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews