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Reviewed 6 April 2016 via mobile

We love to travel, n have been to quite a few places. This is my first review precisely because St. Maarten, Carter n his staff at this lovely inn made the trip so worthwhile n memorable. The hotel may not be fancy, but the location is perfect in the Simpson Bay area. The accomodations have everything u need so that u could spend ur money enjoying this lovely destination. When the airline misplaced my luggage, Carter contacted them n even gave them his personal cell phone. Thank u man. Walking distance is Cafe Atlantico n Little Jerusalem. U will thank me later. Safe travels!

Date of stay: March 2016
Trip type: Travelled as a couple
1  Thank Tomas N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TShellSxm, Owner at Turquoise Shell Inn, responded to this reviewResponded 20 April 2016

Thank you for your kind review. We love to hear when our guests enjoy their stay. Personal service and clean comfortable rooms are what we strive for.

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Reviewed 31 March 2016

We stayed at the Turquoise Shell Inn in March, we had room #4, which was ideally located on the ground floor, with a small patio in front with a view of the pool. While not luxurious, it was nicely decorated and very clean, with a fully equipped kitchen and a separate bedroom with a quiet air conditioning unit. Great WIFI. The beach is right across the lane way, although you have to walk along the beach for about 10 minutes to reach the more sandy area, then it is gorgeous. Carter was very helpful, as was all staff. The bus runs right in front of the hotel, and there are restaurants and supermarkets close by. So all in all a great choice, we would go back. The only suggestions for improvement is that the pool furniture needs either to be replaced or needs a good scrubbing.
As for Simpson's Bay area, the beach is great and it's close to everything, unfortunately there is no sidewalk and you take your life in your own hands by walking along the road.

Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Michele639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2015

While we stayed here as a super convenient airport stopover, we would not hesitate to come back and stay longer. Our room was clean, comfortable, and well equipped for a longer stay. We arrived in the afternoon and found easy access to the beach out the back and across the road. It was less than an hour from landing to “toes in sand.” Carter was very helpful with orientation, setting up a taxi, as well as, drinking and dining recommendations for our short stay. There were many interesting restaurants (we could only try one) within walking distance. This would make a nice base to use from which to explore the island.

Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank CallustheJameses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2015 via mobile

I would NEVER recommend this hotel! We called owner Carter before a Caribbean cruise leaving and returning to Saint Maarten. He took our credit card and guaranteed us a 8am check in the day our cruise arrived and we told him we only needed the room for five hours until our flight. A day room. The charge for five hours we agreed to was $80. We were glad to pay it to have a place to rest before a late flight home. He gave us his cell phone and said no problem of checking in at 8am. We arrived at the pier on that morning, had a cab drive us to the hotel. When we couldn't find office, we had can wait with us for an hour and a half as we called his cell, pounded on his residence door ( another guest said he lived upstairs) and waited around to see if he would show up. Finally we had cab take us to airport. We had to pay the cab for ride to hotel, waiting one and s half hours then driving us to airport. We ended up in the airport for six more hours before our flight. What a horrible experience! Don't trust Carter or go to this run down unprofessional hotel.

Date of stay: November 2015
Trip type: Travelled as a couple
5  Thank MRSREEF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TShellSxm, Owner at Turquoise Shell Inn, responded to this reviewResponded 8 December 2015

I deeply regret the inconvenience that a misunderstanding over this reservation caused the guest. I did receive a phone call requesting a day rental and we agreed on the price. Unfortunately the check in time was confused. I wrote down 9 Am. We are a small property and staffing is based on guest arrivals and departures. I was leaving the island that morning. I got up early and prepared the room for the guest arrival turned on the a/c etc so that they would be comfortable. Staff arrived on the property at 8:45 am expecting the 9 am check in. If the guest would contact me, I would be happy to reimburse them for the taxi fare.

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Reviewed 15 October 2015

From start to finish our experience with Turquoise Shell Inn was absolutely ace. Carter is wonderful and thinks of everything. The rooms are comfortable, great water pressure in the shower and you are right one the beach! Enjoy coffee on your porch and within minutes be on the white sand beach and enjoying the beautiful water. This is an ideal location because you are within walking distance of dozens of bars and restaurants!!! Carter made sure we were comfortable and gave us lots of local intel, to get a real local feel of the island.

The room was VERY clean and the property is clean. I also LOVE that they recycle! If you want easy, convenient comfort in Sint Maarten, this is your place!

Date of stay: October 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank SharkyJillian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TShellSxm, Owner at Turquoise Shell Inn, responded to this reviewResponded 17 October 2015

Thank you for the kind remarks. We do strive to make our guests feel comfortable. There are times when we miss a bit, but we do our best.

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