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“Second visit”

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Bay Gardens Beach Resort
Ranked #4 of 15 Hotels in Gros Islet
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 17 November 2017

We stayed here for the second time and it was lovely. The only complaint I had was I thought breakfast came with the room but it did not. Luckily we had a kitchen and I made breakfast everyday. The view as usual was beautiful and the room was nicer than the one we stayed in last year. The bathrooms were nicer. No matter which room you stay in, it has a great view. If I visit again next year, most probably that is where I will stay.

Stayed: October 2017, travelled with family
4  Thank Geeta A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 - 56 of 2,244 reviews

Reviewed 16 November 2017

Very nice Beach resort if you are looking for a smaller resort atmosphere. Our unit was on the 3rd level, no elevators. The unit was roomy and had a great view of the pool area and the beach. The food was very good and the workers very friendly and accommodating.

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Carla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Experience Manager at Bay Gardens Beach Resort, responded to this reviewResponded 20 November 2017

Thank you for taking the time to leave a review. We hope you enjoyed waking up to your great pool and beach view from your spacious unit as I'm sure it looked even better from the third floor. In addition to enjoying your accommodation, it is a plus to know that you also enjoyed our food. We are glad that you found our team very friendly and accommodating as I'm sure it was a pleasure catering to you. Thank you for choosing the Bay Gardens Resorts, we hope you had a lovely stay and hope you return.

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Reviewed 16 November 2017

A week at Bay Gardens was indeed treat. The staff was not only extremely friendly but also helpful.
The Restaurant had delicious food and was well assorted.
The safety feeling can be upgraded if there was a chain lock or an extra deadbolt lock available.

Stayed: November 2017, travelled on business
Review collected in partnership with this hotel
Thank biekramg2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Experience Manager at Bay Gardens Beach Resort, responded to this reviewResponded 20 November 2017

Thank you for your review. We pride ourselves on customer service and hearing that you found our staff extremely friendly and helpful, we are happy to have met our goal in customer service with you. It is also pleasing to hear that you enjoyed the assortment of delicious foods from our Restaurant. In regards to your concern of a safer feeling during your stay, as this is certainly one of our top priorities, your comment will be shared with our Executive Management. We welcome every opportunity to better our services and so we appreciate your feedback. Thank you for choosing the Bay Gardens Resorts, we hope you had a lovely stay and hope you return.

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Reviewed 15 November 2017

Friendly staff! Great service! Great food! Lots of activities to do, both touring and water sports !
People are very helpful with any travel or touring requirementsand with any issues that might arise.

Stayed: November 2017, travelled solo
Review collected in partnership with this hotel
Thank danielR363NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Experience Manager at Bay Gardens Beach Resort, responded to this reviewResponded 16 November 2017

Thank you for your review. We enjoy knowing the satisfaction of guests being no exception to great service and friendly and helpful staff during their stay with us. This is an aspect of the St.Lucian hospitality that we take pride in providing and we are happy that you were no exception to this. We hope you were able to experience at least one of our richly cultured tours, a fun water sport or just enjoyed your stay in general. Thank you for choosing the Bay Gardens Resorts and look forward to a future visit once again.

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Reviewed 12 November 2017

My wife and I were on a cruise and decided to book in at the resort for a day pass to use all the facilities including lunch, drinks and a massage. We had a very enjoyable day at Bay Garden Beach Resort. All the staff that we met were absolutely brilliant and provided us with great customer care from start to finish. We would like to thank you all for a memorable day.

Stayed: November 2017, travelled with family
Review collected in partnership with this hotel
Thank Joe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Guest Experience Manager at Bay Gardens Beach Resort, responded to this reviewResponded 15 November 2017

Thank you for your lovely review. It is very good to hear that you enjoyed your day pass experience at the Bay Gardens Beach Resort & Spa. Certainly a lovely way to spend a short stay. That said, we are happy that in this short space of time that we were able to meet our goal in customer service with you from start to finish. We wish you a safe cruise passage and hopefully see you on a longer stay in the near future. Thank you for choosing the Bay Gardens Resorts.

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Additional Information about Bay Gardens Beach Resort

Address: Reduit Beach, Rodney Bay Village | Box 1892, Gros Islet, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Gros Islet
#2 Romantic Hotel in Gros Islet
#4 Spa Hotel in Gros Islet
#4 Top resorts Hotel in Gros Islet
#4 Luxury Hotel in Gros Islet
#4 On the Beach Hotel in Gros Islet
Price Range: €145 - €429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bay Gardens Beach Resort 4*
Number of rooms: 78
Official Description (provided by the hotel):
A magnificent island escape is waiting to welcome you. Stay at our inviting St. Lucia hotel, and experience true adventure, relaxation, and refreshment all in one place. The pleasures are many at Bay Gardens Beach Resort & Spa. Enjoy on-site dining at Hi-Tide Restaurant or SeaGrapes Beach Bar & Restaurant; stay active in our fitness centre; take a dip in our stunning lagoon-style swimming pool and Jacuzzi; or seek thrills with Splash Island Water Park, the largest outdoor water entertainment complex in St. Lucia. Mingling business and pleasure is easy at Bay Gardens Beach Resort, with complimentary access to our business centre, and well-equipped meeting rooms and venues for your next event. Wedding planners will be pleased to have the use of an elegant wedding gazebo and arch. And of course, seekers of pure relaxation won’t want to miss the chance for an invigorating afternoon at the luxurious La Mer Spa and Salon. ... more   less 
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Also Known As:
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Castries
Bay Gardens Beach Resort St. Lucia/Gros Islet

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