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“Very nice 3 star property”

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Residence Marine Hotel Diamant
Ranked #2 of 4 Hotels in Le Diamant
Reviewed 6 March 2017

Rooms are clean and comfortable. Outside kitchen at the balcony . All essentials present, but ceiling fan on the balcony would be a big plus. Property is small located on the hill with great views. Pool is clean and big. No beach on property but several in a short drive. Must have a car to enjoy the nearby locations.

  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank Russoturisto1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamant97223, Directeur général at Residence Marine Hotel Diamant, responded to this reviewResponded 10 April 2017

Hi,
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Best regards
Dominique LISEE
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 - 6 of 227 reviews

Reviewed 19 January 2017

We spent two nights with my family before a sailing cruise from Le Marin. The reception tries their best to handle visitors not speaking French, but unfortunately, the service level is below par in all areas of the hotel. Most guests seem to cook their food in the room pentry which may explain that pizza is the only thing they serve in the restaurant. Nice pool wth a waterslide overlooking the Diamant island and a tennis court that have seen better days. Would not recommend longer stays in this hotel.

  • Stayed: December 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Jgjnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamant97223, Directeur général at Residence Marine Hotel Diamant, responded to this reviewResponded 14 February 2017

Hi,
Sorry to knew that you're not satisfied of your short stay
Cordially
General Manager
Dominique LISEE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2017

I arrived at night and it would have been impossible to find if I didn't have a smart phone. It is not near the beach so the pool is the center. The bar closes at 9pm so there isn't much to do because you are far and isolated from everything else. Good if you have a car and are spending most of your time exploring.

Stayed: December 2016
Thank Jared R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamant97223, Directeur général at Residence Marine Hotel Diamant, responded to this reviewResponded 9 January 2017

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Cordially
General Manager
Dominique LISEE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2017

First, let's be clear that this hotel is NOT the Club Med. The rooms are simple but clean, they are smallish but all have an awesome view on the ocean. The balcony kitchenette is a wonderful way to prepare yourself a simple meal to enjoy looking out to the sea. There is a microwave, fridge, and electric stove.
Service is friendly, just don't expect fancy ammenities. The staff members are helpful. The pool is fantastic, it has a slide that most kids will be crazy about, it's also very large, so it never feels crowded. Breakfasts are pricey, at 14 euros/person (8.50 for kids), hence the benefits of the balcony kitchenette. Dinner options are... weird? There is a take-out service starting at 7PM (too late for us with little kids), but no sit-down options. All in all, we had a great 9 night-stay, at a great price.
WIFI only in the lobby, which, in the end, allows you to not be on your phone all day long, and that's a plus.

Room Tip: The way the buidlings were built, everyone gets an ocean view.
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  • Stayed: December 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank florence g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamant97223, Directeur général at Residence Marine Hotel Diamant, responded to this reviewResponded 9 January 2017

Hi,
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Best regards
Dominique LISEE
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2016

Like a lot of other reviews have already mentioned , the view from the motel style rooms is stunning , however , the hotel itself is set in grounds quite a walk from any shops etc . The food in the evening is ordered from a hatch and they like you to literally take the food away to be eaten in your room !!! You cannot buy a drink from the bar/ reception in normal daytime hours ( despite it being 34 degree heat ) but instead have to walk down.many steps to the pool bar .( very slippery entering a foot wash area right at the bottom - with only a string rope to hold onto as a rail) ... There is only wifi available in the small open air reception area . There are small very shabby kitchenettes on the balconies and although the crockery inside each cupboard was clean , it is almost impossible to keep the bugs and ants off any food . Bins are not emptied from the rooms at all- guests are expected to carry their rubbish bags through reception out to the stinking wheelie bins around the front of the " hotel". Towels were supposed to have been changed after 3 nights - but we're not . On day 4 I asked for fresh towels at reception and a surly man reluctantly gave them to me . The shower and toilet are in the smallest she'd like enclosure and the ceiling was made of wooden slats where lots of mosquitos entered through and into our room every night( subsequently we got bitten very badly ) . The room was generally tatty and the phone was hanging off the wall. They seem to care more about the appearance of the grounds than the state of the rooms here . Breakfast was a small selection of continental items ( which had flies on them as were not under cover) along with sloppy running scrambled eggs and some frazzled bits of bacon . The town of Le Diamant is not far away where there are a few cafes / shops / supermarket and a pharmacy

Room Tip: Probably chose a different hotel
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  • Stayed: April 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank annonymoustennismum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamant97223, Directeur général at Residence Marine Hotel Diamant, responded to this reviewResponded 27 July 2016

Hi
Thanks to be stayed in our hotel, we do our best and appreciate your comment
Best regards

Dominique LISEE
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Marine Hotel Diamant

Address: Pointe de la Chery, Le Diamant 97223, Martinique
Phone Number:
Region: Caribbean > Martinique > Arrondissement of Le Marin > Le Diamant
Amenities:
Bar / Lounge Beach Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Le Diamant
Price Range: €54 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Marine Hotel Diamant 3*
Number of rooms: 149
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