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“Very elegant hotel”
Review of Simon Hotel

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Simon Hotel
Ranked #2 of 8 Hotels in Fort-de-France
Reviewed 28 June 2017 via mobile

I stay at Simon hotel for one week and I have to say is very nice hotel and elegant hotel to stay the whole staff I very attend but the problem is the whole staff have problem to communication in English language everyone there can only speak French that make some miss communication and bad understanding and also at time of lunch and dinner have same menu everyday so after 4 days I get boring to eat same things everyday but besides of that overall is nice hotel

Stayed: June 2017, travelled on business
3  Thank Eugene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 170 reviews

Reviewed 26 May 2017 via mobile

Hotel entrance is a little confused at the beginning. You have to come in always trough the lobby in the 2nd floor and use another elevator to reach the rooms.
The restaurant is good.
At lunch time they offer a sort of menu or configurations like "main course+dessert+coffee".
The room was great!
Nice view.
Very modern concept.
It is a place where I would like to come back.
The only thing I don't really like was that I wanted to pay in cash but it was not possible because they did not have change!!! Unbelievable!!!

Stayed: May 2017, travelled on business
2  Thank alvaro p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2017

We ended up at the Simon after experiencing an unfortunate rental with VRBO. We had rented a home and were told the day of arrival that there was no water available. This was at 4 in the afternoon. We refused to accept occupancy due to health concerns, and were told we would not get a refund due to the fact that it was an act of a God. (Storms) Beware travelers! Citibank came to our rescue to deal with all this! Livesaver! In the mean time, Simon gave us a very nice room for our last three days in Martinique. Located in downtown Fort de France, I believe it is more of a business oriented hotel, but the room was nice, and the staff friendly. A frig is located in the room, but not a micro. The restaurant staff heated up a few items for me that I had bought at a patisserie in Trois-Ilets. The breakfast assortment was varied and plentiful. Once you get use to the parking location, it is not an issue. The bar is nice, but somewhat expensive. We did not try the dining room. If you come to the island for a resort experience, then this would not be your choice, but after we experienced so much hassle, the Simon was convenient, easy to live with, and really fit our needs. Be warned: traffic in Fort de France at certain times is murderous.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank southernbelle007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2017 via mobile

Its a new hotel, with modern style. Clean and well Suzes rooms. Food was ok. Only the bar/restaurant manager was a bit rude. I even saw him even scratching on quite specific parts, which seems very unhigiënic. Tho all the other waiters where very friendly and helpfull. As the night progressied the manager put on some music, which was a bit lawd for my taste. Unfortunalty when we went to our room we could even here the music up. As this hotel is well located in the center of the town, it is a good place to start your travel. So I must give it some credit..

Stayed: June 2016, travelled as a couple
1  Thank HouseHaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valerie D, Directrice Commerciale at Simon Hotel, responded to this reviewResponded 19 May 2017

We thank you for your message published on Trip Advisor.
We really hope to welcome you soon at Simon Hotel,
Kind regards.
V. DEGUITRE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2017

The hotel in general is good place for a short business stay. For longer stay, try finding something else.


Pros:
- new & clean
- business like
- rooms are spacious and nicely decorated
- toilet separated from bathroom
- helpful and friendly staff, even that their english is not great.


Cons:
- terrible access to the hotel and parking, need to use intercom all the time
- not many choices during breakfast
- breakfast is not well organized, quiet often there was no hot food and needed to wait 15 minutes for them to bring it. Also every day there is different arrangement for breakfast area. Tables are not cleaned for long time, even 30 minutes, which makes hard time to find a place to sit.
- gym is only 2 treadmills and a bike
- laundry take longer than they promised
- terrible internet speed
- room cleaning not consistent, one day you get two towels, next day you get one, shower gel is also not added every day.same goes for water in the fridge.

  • Stayed: April 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank CaffeineJumper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valerie D, Directrice Commerciale at Simon Hotel, responded to this reviewResponded 19 May 2017

We want to thank you for your comment. We are already working on the differents points raised.
We really hope to welcome you for a future stay with us,
Kind regards.
V. DEGUITRE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Simon Hotel

Address: 1 Rue Loulou Boislaville, Fort-de-France 97200, Martinique
Region: Caribbean > Martinique > Arrondissement of Fort-de-France > Fort-de-France
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Fort-de-France
Price Range: €123 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Simon Hotel 4*
Number of rooms: 95
Official Description (provided by the hotel):
Simon Hotel offers accommodations in Fort-de-France. Guests can enjoy the on-site bar. Each room at this hotel is air conditioned and has a flat-screen TV. Some units have a sitting area to relax in after a busy day. Each room is fitted with a private bathroom. Extras include bathrobes, slippers and free toiletries. There is a 24-hour front desk at the property. ... more   less 
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