They’re up and running, following Hurricane Maria, but the service is weak, at best. If you stay, ask for a room in the new tower, the rooms in the older building are in dire need of updates and renovation.
There’s clean/potable water and hot water. Food is decent, but service is horrible. It took 90 min and two calls for my room service to arrive. Another colleague had a similar experience.
Allen the tower showers flood the rooms. Every day. Get used to it.
Rooms don’t have Kleenex or facial tissue (a major complaint of mine) and the “coffee makers” are a joke. If your a caffeine junkie, bring your own hot water kettle and/or press. The hotel coffee isn’t worthy of any accolades.
Check-in took about an hour. Bring patience.
Dempsey, a server in the bar/restaurant is great, attentive and speedy. Ask for him and tip well.
Overall, I’d probably stay again, only because it’s the best of the limited options. Avoid the Mayaguez Holiday Inn and the Howard Johnson. More
- Free Wifi
- Breakfast included