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“Avoid at all costs”

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San Juan Beach Hotel
Ranked #46 of 48 Hotels in San Juan
Reviewed 27 March 2012

I hate writing a review like this but our 1 night stay was AWFUL! When we entered our room it smelled like mildew but we thought just 2 nights and it is late. We asked for washcloths and were told :They didn't wash enough today. Maybe tomorrow!" Still we stayed. At 4:15 AM my traveling companion woke me to say we had to leave. She was sick as could be, eyes stuck together and coughing her head off. We called down and asked for another room, explaining our problem and were told :Check back at 7 AM. Somebody will be here then." By 6 we were packed and out of there. The good thing I will say is that the young lady in charge of the day shift was very nice and did show us a "renovated" room. It smelled like chemicals so we left and went to the hotel Expedida was good enough to transfer us to. We were both sick with "allergic bronchitis" for our entire cruise.

Room Tip: Use a different hotel.
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  • Stayed: March 2012, travelled with family
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3  Thank oubookgir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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183 - 187 of 450 reviews

Reviewed 26 March 2012

This is the WORST hotel EVER..It should be listed as an Motel, a very seedy one at that. Booked for 4 nights and dIdn't even stay 1, went to the San Juan Sheraton. Booked through Expedia and they changed for 1 night and in the process of getting that refunded as well. You get what you pay for and the reviewers that are saying its not so bad, they must be employees or relative of the employees that work at this dump or their not travelers use to staying in decent hotels.

  • Stayed: March 2012, travelled with friends
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2  Thank Skylar D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2012

Moldy rooms, stained carpets, incompetent staff, overpriced food.
Stay far away from this hotel.

  • Stayed: March 2012
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1  Thank WDelmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2012

Good location we stayed for one night before joining Cruise. Bed and toilet clean. Carpet dirty. Room fittings in need of replacement. Good quality Flatscreen TV with US channels. Big room but needs refurbishment urgently. OK for one night but condition of room would drive you to go elsewhere. Noise for adjacent room and ocean high in room we had on 3rd floor. Reception, resturant and outside bar good, pool poor but narrow beach about 5M from rear of hotel.

Room Tip: Low level ocean side rooms noisy due to proximity ocean /beach to hotel (about 5 Metres)
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  • Stayed: March 2012, travelled as a couple
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Thank AlanandMags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2012

The location here is perfect, and since you're paying less than half what you'd pay at the "name" hotels, its a great deal. Just don't expect tons of service. Rooms are spartan, but big. Restaurant in the lobby is great. Pool is gorgeous, and its ON the beach. They have valet parking and a big lot across the street. Its right in the heart of Condado, so you're getting more than you're paying for...

  • Stayed: March 2012, travelled with friends
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1  Thank BIP_TK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about San Juan Beach Hotel

Address: 1045 Ashford Avenue, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 48 Hotels in San Juan
Price Range: €80 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — San Juan Beach Hotel 3*
Number of rooms: 96
Official Description (provided by the hotel):
Ten-story Beachfront Hotel located in The Condado Area and all rooms have a view of the majestic Atlantic Ocean or the romantic Condado Lagoon. The hotel has an intimate setting with friendly staff ready to serve our guests. Here, each guest is an additional member of the family. We are located only minutes from the island’s "Golden Mile" in Hato Rey; the Caribbean’s largest shopping mall, Plaza Las Americas; and the Historic District of Old San Juan. In our area, you can walk to the finest restaurants, casinos, and high end boutiques. ... more   less 
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