I hate writing a review like this but our 1 night stay was AWFUL! When we entered our room it smelled like mildew but we thought just 2 nights and it is late. We asked for washcloths and were told :They didn't wash enough today. Maybe tomorrow!" Still we stayed. At 4:15 AM my traveling companion woke me to say we had to leave. She was sick as could be, eyes stuck together and coughing her head off. We called down and asked for another room, explaining our problem and were told :Check back at 7 AM. Somebody will be here then." By 6 we were packed and out of there. The good thing I will say is that the young lady in charge of the day shift was very nice and did show us a "renovated" room. It smelled like chemicals so we left and went to the hotel Expedida was good enough to transfer us to. We were both sick with "allergic bronchitis" for our entire cruise.
- Official Description (provided by the hotel):
- Ten-story Beachfront Hotel located in The Condado Area and all rooms have a view of the majestic Atlantic Ocean or the romantic Condado Lagoon. The hotel has an intimate setting with friendly staff ready to serve our guests. Here, each guest is an additional member of the family. We are located only minutes from the island’s "Golden Mile" in Hato Rey; the Caribbean’s largest shopping mall, Plaza Las Americas; and the Historic District of Old San Juan. In our area, you can walk to the finest restaurants, casinos, and high end boutiques. ... more less
- Reservation Options:
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