This place needs to be upgraded .The rooms outdated. The bathrooms/poolside, conference room. Please do not expect much from this place. If you need any additional beside what us offer for breakfast you will be paying. The concierge some were friendly.
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Cardiff Hall Hotel is a training hotel which trains young and mature in The Hospitality Industry.
The view in daylight is specular.
Not my first visit by any means and I have never had a bad experience.
The food, service, presentation and ambiance is wonderful.
I was particularly pleased that The Cardiff Hall Hotel caterers took care of my every needs as I am Gluten and Nuts intolerance (this is most unusual in a lot of establishment)
There were three of us in my party for dinner and we were all very happy
The price point is very very affordable including a good wine
Well worth supporting
I am ready to leave Cardiff Hotel and Spa after a memorable weekend where I had the pleasure, peace and quiet with plenty time to retreat, relax and rejuvenate.
I decided to treat myself to a full pamper day and that is exactly what I received. Keisha my masseur totally looked after my needs and massaged me from head to foot there is a shower steam that hits up in minutes!
I left energised and the self indulgence day was 10/10.
The room was clean and spacious for two people. The food good and nutritious and a lot of variety. I asked for a specialise breakfast and this was granted.
The waiter/server trainees require more courage and boldness and many seemed afraid to speak up and smile :).
All and all the breakfasts and dinners were scrumptious!
Natalie Teniola Self Esteem Expert
We checked out after 7 mins.
Bad service, seemed abandoned.
Location Is unsafe, roads to property are run down.
The wifi does not work as advertised.
Rooms are outdated.
No refund was offered when I left abruptly.
Americans - don't bring your family here !!!
My wife and I spent 4 nights at the Cardiff Hotel & Spa in late May and we had a wonderful time. The hotel has a friendly set of Staff and the property was well kept. The room was spacious and comfortable. Beer, soda, water and coffee were provided daily in-room for free!
We opted for the breakfast only option and enjoyed a wide variety of Jamaican style and continental breakfast all 4 days. A lot of eateries are close by in Runaway Bay and Ocho Rios is an easy 25 min drive away (27km)
I can't wait to return on my next visit to Jamaica.
I stayed here for 11 days whilst delivering training.
Firstly let me say that this is a training hotel - however, the price does not reflect this and the speed (or lack of if) at meal times was dire. This resulted in my delegates who were also resident in the hotel being seriously late for morning and afternoon delivery sessions which impacted on my training.
There are no resources provided in the conference faculty - no flip charts, no note pads, no pencils. Nothing. Photocopying requests were met with indifference and no sense of urgency.
Michele, one of the cleaning ladies is absolutely delightful, cannot do enough for you and she was my shining star throughout.
Andrew works part time as the pool attendant - when he is on duty, he is constantly on the go, cleaning the pool and tidying up. He remains vigilant and alert whenever anyone is in that pool - there’s someone else when Andrew isn’t on duty. No idea who he is - he sat in the bar with his back to the pool most of the time, regardless of the fact that young people were using the pool.
Mr Douglas gets my grateful thanks. He manages the dining area and does his best to be everywhere - he may just as well be on his own. Customer service appears to be low on the list of priorities for the trainees and other than Mr Douglas, any other staff who were supposed to be training these young people and correcting their errors were nowhere to be seen.
The WiFi was great thank you and bar service was fine, prompt, reasonably priced and a good selection of drinks available.
Finally, my room faced the road and had a lovely sea view. On the downside, the house over the road has three big guard dogs that bark whenever anyone walks past the property or a loud car or lorry goes by - day and night!!!!
