First time in Jamaica and first time renting a house. There were 9 of us. Booking through the app was amazingly simple. We communicated with the house prior to arrival our few needs. The issues began before arrival. Many things that were advertised were not available. Talking with the owners the gaming system would not be available and none of the safes would be available. A couple days out the house manager Abbey contacted me for info. She was very helpful in explaining everything. Unfortunately she had to let us know that the tennis court would not be operational. No frisbies. Not much of the sports equipment advertised would be available. All of these were the reason we booked this house. The house contracted a driver for the week. Willie was the best but we were told the van would hold all 9 of us plus our luggage. Luckily and unfortunately one of us missed their flight. So with only 8 of us and luggage we barely fit in the van. We noticed the house van parked the whole week. Upon arrival to the house we were greeted by the house manager Abbey, grounds keeper Melbourne and house keeper Carlene. The online pictures do the house no justice. It's much bigger than expected. The entryway is beautiful . The living room area is huge with massive patio doors on both sides. They really open up the house. The patio is much bigger than expected with lounge chairs and tables galore. The bedroom area surrounds the fountain. With all 5 bedrooms, a linen closet and a sitting area with a cabinet full of books.The kitchen and dining hall are beautiful as well. Modern appliances with lots of cooking space and utensils. 2 fridges. 2 tropical courtyards. Decent sized pool. A full bar with slushy machines that we didn't use and an ice machine. It's a older house that's being refurbished in sections. The grounds were tropical. All kinds of Flora. We saw humming birds on the patio. Access to Cardiff hall semi private beach was an amazing add onAbbey and Melbourne assisted in setting up a section for us. Jamaica breeze beach was nice but the sea weed would build daily. Shelly's restaurant was delicious and plentiful and right on the water. Extremely fresh seafood. The staff took great care of us. Carlene kept the house immaculate. Washed our clothes. Hellory cooked up delicious meals daily. Issues. WiFi worked partially. 2 showers in our room but one shower handle. Vermin showed up mid week but it's the tropics. Many blown lights. Electric outlets out. Etc.