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“Beautiful, relaxing, amazing place!” 5 of 5 bubbles
Review of Sunset at the Palms

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Sunset at the Palms
Ranked #7 of 84 Hotels in Negril
Certificate of Excellence
Caledon, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
“Beautiful, relaxing, amazing place!”
5 of 5 bubbles Reviewed 24 February 2012

If you're looking for a small, quiet and extremely relaxing resort ... then this is the place for you. The grounds are beautiful, lush and extremely well-maintained. The staff is courteous, kind, helpful and amazing. The food is very good, lots of variety and so fresh. The rooms are clean, comfortable and set up in such a uniquely private setting; you feel like you're vacationing amongst a beautiful rainforest. You hear the sweet song of the birds during the day and the tree frogs lull you to sleep at night. The atmosphere is soooo relaxing. The pool is not over-crowded. The beach is across the road, but it's a short pleasant walk away. The beach is also nice and clean, and there is never any problem getting a beach lounger. There are wonderful local travelling musicians that provide entertainment on the beach.

Things that are a must do:

* Take the garden tour with the head gardener, Shorty. He is an excellent tour guide and you learn so much about the many plants and trees that are on the grounds. He is very entertaining.

* Just outside the resort entrance, you will find Gary; he drives a van taxi. Hire him to take you around Negril and area for a few hours. He'll take you wherever you want to go ... if you want to see the countryside or see how the locals live - he knows where to take you; if you want to go shopping and are looking for something specific - he knows where to take you. His prices are reasonable and you'll have an amazing experience. He's very decent and extremely professional.

* Take the sunset catamaran cruise to Rick's Cafe. It's a lot of fun.

* Get a fresh lobster on the beach. There's a little place just on the perimeter of the resort's beach area (it's to your right if you're looking out at the water). It's run by some Rastas; you get to pick a lobster (kept alive and fresh in a cage in the water), they will prepare it for you and cook it on a grill over an open flame ... it is AMAZING!

I can't say enough about this place. I've been to many resorts, in Jamaica and throughout the Carribean, and this is definitely my favourite by far. I will most certainly return to Sunset at the Palms many more times.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
10 Thank GinetteB_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,322 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (610)
Date | Rating
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English first
Nova Scotia, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 23 February 2012

We spent one glorious week at "Sunset At The Palms" from February 11th-18th, 2012. It was our very first trip to Jamaica, but it won't be our last! We usually enjoy going to different resorts, and have traveled to Cuba and Mexico, but after experiencing SATP, we'd go back there in a heart beat! If you want rest & relaxation...this is the place! It is so much nicer than the big cookie cutter resorts where you walk down a long hallway to your room! Having your own "treehouse" with a private balcony, surrounded by lush, tropical plants and palm trees, is so intimate and romantic! Also, because it is a small resort, you get to know the staff and some guests...it's so much nicer than a large resort! No line-ups ever at the bars or the buffet. Yes the beach is across the street, but that actually made it nicer because your return back to the resort was like going to your own tropical island! Oh yeah, we brought insect repellent but didn't even need it! Not even at the evening beach party!
We highly recommend getting Randy (John Wayne Tours) who is parked just outside the resorts' gate, to take you for a day trip to the countryside, or Rick's Cafe, or even to visit a school (you decide where...he'll take you there!). He is friendly and knowledgeable, and a safe driver.
The staff at this resort are very friendly, and they go out of their way to make sure you are well looked after. They make you feel like part of the family!
There is only one thing that we would suggest to management and that is for the resort to supply bottled water in the rooms for the guests because we were informed at the orientation meeting not to drink the tap water in the room. They give you one complimentary bottle of water in your room but it does not last long. Water is $4 US in the gift shop. It's safe to drink (filtered) in the dining room and bars, so you can ask for refills there. You can save the money from the cost of buying the water for some well-deserved tips.
The food...well...it was the best at any resort we have ever been to! It's so flavorful, delicious and well presented! The food is a big part of why the resort is so successful and this resort is blessed to have Chef Ruddy work for them! What a great man! We love you Ruddy!!! "You da' man!" We wish that we could have stayed longer! Hope to see you again next year for two weeks!
Tom & Bev

Room Tip: We booked the 400 block in October (heard it was quieter), but they put us in 701, and it was too no...
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank Bev S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

Great Hotel, lovely private rooms, Friendly helpful staff, especially the extremely helpful lady who booked all our trips. Nothing too much trouble.We got married there & everything went smoothly.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank xmastrippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountmellick, Laois, Ireland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Sunset at the Palms was 100 % perfect ...Laid back atmosphere ...Great food different each night nothing repetitive like sometimes happens in all inclusive resorts....Friendly helpful staff...Tree-house style Cabins were amazing ideal setting for such a tropical place..Beds where so big and comfortable .....Beach was small but just right ..Beach Bar and Grill where in close proximity the Jerk Chicken was mouth watering ...The Beach Party is a must great entertainment ...Would definitely return to Sunset at the Palms without any hesitation if and when i plan to return to Jamaica will definitely pick this resort ahead of all the rest ..If going on any trips ask for Benji he tooks us to Kingson( Bob Marleys Museum)... Ochi Rios ( Bob Marleys Musoleum)...The Lighthouse Negril.... Ricks Cafe Negril...He looked after us very well .

Room Tip: musicians on the beach are great only a small tip is expected ...locals will try sell different prod...
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Just got back from Sunset at the Palms! What an amazing time.
The resort is small and intimate. Very laid back with exceptional staff!My wife and I spent a glorious week here.The rooms are upscale cabins here.Terrific foliage surrounds your bungalow and your own private balcony.The day bed is awesome.The sounds of the forest lull you to sleep at night,and gently awaken you in the morning.The food was delicious...it all tasted homemade!We never tried the alacarte restaurant at all.The drinks were cold and strong.We met some amazing people during the week,and managed to close the bar each night.They never minded that we stayed and talked and laughed until the wee hours.We were mindful of other guests,and keep it to a dull roar.The bartenders are terrific!
The resorts attention to detail shows everywhere.The staff knows your name after the first day,and always see that you are taken care of.Although the beach is across the road,it really is a non-issue.It really is only a 3 minute walk.Very well equipped at the beach with an excellent grill. Burgers,fries,jerk chicken,grilled snapper,fruit plates and so on. Food is cooked while you wait so it is hot and fresh.The bar can and will mix whatever your poison.
The beach is simply terrific.Shade if needed and hot blazing sun if you choose.They will greet you when you walk down,and place your loungers exactly where you want.The water was warm and calm.Vendors off the resort area can be more annoying than aggressive.A simple "no thanks" worked for us.You must treat them with respect and they will return the favor! Acknowledge them,say you're "good" give a little wave,and they will remember you and respect you.
This was our first time to Jamaica,but we are already planning to return to SATP next year.
This was a very relaxing and de-stressing type holiday and exactly what we needed.We would never hesitate to recommend this resort. All in all,the best holiday we have ever had!

Room Tip: We were in #701 by the road...a little noise but easily drowned out with the air conditioning.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank MississaugaDucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunset at the Palms

Property: Sunset at the Palms
Address: Norman Manley Blvd, Negril, Jamaica
Region: Caribbean > Jamaica > Westmoreland Parish > Negril
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Negril
#3 On the Beach Hotel in Negril
#5 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#7 Family Hotel in Negril
#8 Romantic Hotel in Negril
Price Range (Based on Average Rates): €€€€
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
Official Description (provided by the hotel):
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars. ... more   less 
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Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort

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