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“Incredible location”
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Breathtaking sea view from the balcony, bedrooms and living room
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Breathtaking sea view from the balcony, bedrooms and living room
Large Master Room Living and dining- Open Concept
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Very good
9 reviews
Breathtaking sea view from the balcony, bedrooms and living room
Large Master Room
Living and dining- Open Concept
Private Ensuite Bathrooms
Swimming pool  just outside the door
Full kitchen
Sea view from balcony
Living room with sea view
Living room with cable TV
Dininig Room
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Ocho Rios, Saint Ann Parish, Jamaica

Reviews from our community

Very good - based on 9 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Renee876
Sacramento, California
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Incredible location”
Reviewed 11 January 2018 for a stay in January 2018

The penthouse was very nice. We slept very well in the master bedroom. The 2nd bedroom was nice, my only complaint was the mattress. The location is the best! We saw the cruise ship come in a few times. The view is incredible. The housekeeper Michelle was excellent! She cleans very good and is an excellent cook.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Mar 2018
Thank you for your kind words. I want to assess the issue with the mattress(which is like new). On investigation, it was not an issue with the mattress but the bed base which cracked under extra weight. This has been fixed such that you should have no issues with this in the next stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Welshnewf...
Kelligrews, Newfoundland and Labrador
Level 4 Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Do not stay here”
Reviewed 15 October 2017 for a stay in April 2015
1
person found this review helpful

First let me clarify the owners response concerning the bedroom AC in the master bedroom. It was not replaced until we stayed there. It packed in on our first night. We then had to wait around the condo for four days while a new one was installed. Although the unit was being installed by a relative of the owner he told us not to trust him and to have someone in the condo at times the workmen were there. We waited two days before anyone turned up and a further two days until the installation was complete. Four days of our vacation wasted. The AC in the second bedroom never did work and the one in the living room was disconnected. After having it reconnected and seeing the amount of electricity it used I can see why. Beware, if you are a long stay guest you have to pay for the electricity which in Jamaica is horrendously expensive. As for the updated kitchen it is true there is granite counter top installed but the cupboards are in a very poor state. The apartment was absolutely filthy when we arrived and as the owner has already stated his regular housekeeper was on vacation, not for the two weeks we were told but for three months. I'm sorry to say that Michelle was not much of an improvement. She helped herself to any food she fancied without asking. When we brought this to the owners attention he just said that was the local culture. We could not use the closet in the master bedroom because it smelled of mold. When the AC was being installed the dressing table had to be moved, the dirt behind it was terrible there was even an empty insulin pen. Under the couch which has been stated as being very uncomfortable was some sort of stain plus mountains of dust which we were accused of making. The office staff as has been stated are no use at all. Everything seems too much trouble. It was stated that a local cell phone would be provided which it was but it was not activated and could not be used. I could go on but I think anyone reading this will get the point.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Oct 2017
Who writes a review over a year and a half after staying at someone's home? It is obvious this individual has malicious intent.
Read below Phyllis and Keith email to Ocho Rios Pearl dated April 11th 2015 “Michelle (the housekeeper) is back and I am very pleased…We went out today and came back to a beautiful clean apartment, we are very pleased, Michelle addressed our issues and the place is sparkling clean” … Thank you again for addressing our issues, the new A/C in the 2nd bedroom is working like a charm…sleeping like a baby.” Is this the same persons who wrote the review above? We will admit, there were a few issues during their stay, but nothing that was not addressed. The A/C in one of the bedroom died while they were using it and the regular cleaner Michelle was away. The housekeeper the office used to replace Michelle is an older woman who is not as capable as Michelle. We the owners acted promptly to address ALL their issues, hence the email from Mr. D thanking us. This is why Mr. D asked us to stay for a month for free because of his inconvenience. We refused because we did not want them in or property because of the way they behaved and treated the staff. They threatened to write a bad review and here we are.
We didn’t just address their issues. We went way beyond! We did a major upgrade of the apartment after they checked out. This includes: · The A/C in the master bedroom was also replaced, resulting in 2 brand new A/Cs · The entire penthouse was professionally painted from top to bottom · All doors and cabinets were professionally spray painted · The safe in the master bedroom was replaced. The old safe worked, but many guest found it hard to use. · The patio chairs and balcony were re-painted · ALL sofas was professionally cleaned · More mesh was put on the windows · The kitchen was refreshed. The result?: EVERY GUESTS WHO STAYED AFTER THE DAVIES GAVE THE PENTHOUSE FIVE STARS! These are not just Trip Advisor guests but guests from other rental sites as well. Take a look at all the reviews I have received on Trip Advisor and you decide for yourself. So, does my penthouse deserve this rating because issues came up during their stay? In the true spirit of rating a vacation rental, it is not the fact that there are issues that should determine the rating; it should be what the owners/managers do with these issues. Do you feel like a valued customer and are your issues addressed? Using Phyllis and Keith's own words, “…Thank you again for addressing our issues, ” So if the issues where addressed, why such a bad review over a year and a half later? Because they wanted a free month at my penthouse and did not get it, so their review states" Do not stay here". We asked Trip Advisor to remove this malicious review from the site and they refused. We are still perusing this Mr. D took as long as 18 months to post their review. Many of the staff expressed relief when they checked out because they were extremely overbearing and people with malicious intent. I strongly recommend that no one rent their property to these individuals.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pilets
Hawthorne, California
2 reviews
“Beautiful view and a great hill to work out”
Reviewed 24 July 2016 for a stay in July 2016

Our place was lovely Michelle was great and she was available to us everyday. Great place to stay would stay here again. Sherril the owner was very pleasant and informative. Thank you Sherill. The ocean view was spectacular

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacquelin...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Place for Vacation - Wonderful Accomodation, Beautiful View, Excellent Customer Service;”
Reviewed 20 August 2015 for a stay in August 2015
1
person found this review helpful

My family and I went to the Pearl Penthouse Suite in Ocho Rios for the first time and we had an awesome experience. The suite was kept immaculately clean every day and the house keeper Michelle was excellent in attending to our every need. She did everything to make sure we were comfortable and happy. The owner is courteous and great to do business with.
The view is absolutely amazing - overlooking the town of Ocho Rios.
The location is central therefore everything is readily available and easily accessible such as: food, entertainment and general shopping etc. The amenities are adequate and add to total relaxation and comfort.
Overall I/we had a very memorable vacation. My 5 years old wants to go back next week!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The view, amenities that the facility offers and the house keeper services
Liked least: Nothing
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maurhar
Lauderhill, Florida
Level 4 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Our Honeymoon at Ocho Rios Pearl”
Reviewed 30 April 2015 for a stay in April 2015

I believe that this will prove our opinion of this great Villa overlooking Ocho Rios Port of call for many cruise lines. Even though we have been here before, my wife and I decided to spend our Honeymoon here. On arrival was the most beautiful basket of my Favourite Beer Red Stripe, Champagne, Chocolates etc. As usual Miss Michelle keeps the Villa so sparkling and the atmosphere is so serene.. Absolutely never have anything but excellent to say about this great location and wonderful Host, and Hostesses, Owners and Housekeeper alike.. Thanks again Ocho Rios Pearl for such a memorable Honeymoon.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The tranquility and also the accessibility to the very active areas of Ocho Rios
Liked least: Not really anything to dislike
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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