I don't care about some roaches or mouse poop. Different hotels have different staff availabilities and I understand that every room can't be perfect.
However when we arrived at the hotel, in addition to the cockroaches on the floor and mouse droppings, there was NO hot water running in our room. We brought it to the staff's attention, but the second night we stayed there the issue still wasn't fixed. When I can't even take a shower in my room there's a problem.
Stay away from Casa De Shalom, I sincerely think there are better places in Ocho Rios.More