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“Perfect Couples Get-away!” 5 of 5 bubbles
Review of Couples Sans Souci

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Couples Sans Souci
Ranked #4 of 36 Hotels in Ocho Rios
Certificate of Excellence
Raleigh, NC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Perfect Couples Get-away!”
5 of 5 bubbles Reviewed 28 April 2009

-The food was amazing. Every place was delicious. Make reservations ahead of time so you can get outside seating.
-The resort was not crowded. Only 150 rooms. Loved the size-- not too small, not too big.
-Wonderful staff-- super friendly and very accomodating.
-We called ahead and asked for a room by the pool. We were successful and it was the perfect location. There are other rooms further from the beach/ pool area. The property has lots of hills so you want to be close.
-The beach was small. Not crowded-- just not very long for doing walks. -They said the Couples resorts in Negril have longer beaches.
-Also heard the others Couples resorts are just as nice as Sans Souci.
-We stayed for 5 nights. Perfect amount of time. We never left the resort-- just relaxed all day. If we stayed longer, I would say do a day trip to Dunn River Falls to stay busy.
-The evening entertainment was great.
-We were outside the entire time except for one breakfast and sleeping.
-Perfect weather.
-Couples massage at the spa was great. They do them over-looking the ocean! aah!
- About a 1.5 hour drive from the aiport. not bad, air-conditioned van. highways the entire way.

  • Stayed April 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank KellyRaleigh_NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Chicago, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 28 April 2009

we just got home from css...we were displaced due to cti not being ready....we asked about our voucher we were to be getting at our arrival...never did...asked repeatedly when checking out and were told that they didn't have them and would put us on a list. i am sorry but this was unacceptable!! we asked the front desk woman first name i can not remember but her last name was thomas for an hour to talk to a manager she would not get one for me until i told her that i was not going anywhere till i spoke with one...then finally xavian roach came and gave us the letter that must have been given out last year with all the wrong dates on it and when i pointed that out he went and scribbled some different dates; which are still not correct....so needless to say we want the correct voucher and were completely disappointed in CSS! the vacation was not at all to the level in we have experienced at cti in the past, and we feel that our trip to css was a complete waste of money. the rooms were dirty. we asked for a room transfer, but after seeing a different oceanview w/balconey, a beachfront w/hot tub, and a penthouse suite that were not any better we decided to stay in our room.. the bathroom had mold and mildew in the corners outside the tub. the tile had huge stains on it in the living room. the grout of the tile was very dirty. the sofa had stains all over it as well as the lounger outside. i would not sit on either of them without first laying down a towel. the staff was not nearly as friendly as the staff at cti; a few even made it seem like they were doing you a favor by getting you a drink. at the repeaters dinner we had no hotel staff sitting at our table whatsoever even though there was an empty seat ready for one to join us. actually half of the tables went without staff. which was quite disappointing seeing as that is when we thought we could voice any concerns seeing as everyone at the front desk did not seem to care. the beach was a little smaller than cti which was okay seeing as we like the private feel, but the water was very merky, and there was gross brown sea weed every step of the way!! tons of it also washed up on the sand and stayed there all day! the sand was very hard and had lots of chunks/rocks in it. like it said earlier complete wate of money. love couples tower isle though and will be returning in 2010....never ever again to sans souci. if we had to be displaced again would try couples swept away

  • Stayed February 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
8 Thank lucyloubear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
British Columbia, Canada
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 April 2009

This was our first trip to Couples San Souci Jamaica (Apr.17-25 '09). For us it was a romantic and intimate hotel and the service was exceptional. We made our dinner reservations and excursion bookings on our first day there and had no problems at all. The meals were all delicious, their house wine was a good Chilean and other wines were available at a cost. Our room was on the top floor of the A block, it was a lovely big room, comfortable and very clean. We cannot wait to go back.

Helpful?
Thank peppersauce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saunderstown, RI
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 April 2009

We have just returned from 7 days at Cou[ples Sans Souci! This was our first visit to Jamaica and first to an all inclusive resort. We were blown away by Couples Sans Souci....from the wait staff, to the entertainment staff, to the facilities, to the restaurants and bars, to the management...all were top class! Everyone went out of their way to make sure your stay was enjoyable and care free! I travel extensively on international business with over 3 million air miles on American Airlines alone. I can honestly say the Couples Sans Souci ranked at the very top of any hotel and resort that I have stayed in! The resort is unique and beautiful; the rooms and grounds are clean and continmually refreshed; the ocen views are incredible throughout, it has three exceptional restaurants that deliver the finest food and consistently performs. Above all, it is a safe, inviting resort that caters to your every need and prides itself on customer satisfaction. The General Manager, Pierre Battaglia, runs a very classy operation and is respected by both the guests and his staff. We would unequivically recommentd Sans Souci to anyone. We will definitely be returning there next year!

  • Stayed April 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank gtysbrg64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Brunswick Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 18 April 2009

We just returned from a week at Couples San Souci. We had an absolutely wonderful time. I would highly recommend this resort. The property is very well laid out and picturesque. One of the nicest we've seen. We have a time share at Windjammer Landing in St Lucia, and are admittedly pretty fussy. This met all of our expectations. The food was great. Never had a bad meal, even with room service. We used all the restaurants except for the formal one. Our favorite restaurant was Bella Vista, which is the one right next to the beach. No reservations required, and the dress was casual. Excellent ambiance. Also loved the beach bar and staff there. If you are lucky, Leighton will be working. He was an absolute blast. Also loved the traditional Jamaican trio at the bar.

As far as the room, we had an ocean view suite in block E. The room had two bathrooms and was very spacious. The one downside I can think of at the resort, is that the furniture in our living room needed cleaning, and updating. Having said that though, I would go back to the same room tomorrow without any hesitation. The bed was wonderfully comfortable. As mentioned, I am a fussy traveler. I spend alot of my life on the road all around the world, and I know what I like. The condition of the furniture was not a huge issue.

I really can't say enough about this place. We absolutely loved it, and darn near cried when we had to leave. We will definitely be back next year.

If you are considering going to this property, do yourself a favor and go.

  • Stayed April 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Decker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Couples Sans Souci

Property: Couples Sans Souci
Address: Route A3, St-Mary | PO Box 103, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Ocho Rios
#3 Romantic Hotel in Ocho Rios
#4 Luxury Hotel in Ocho Rios
#4 On the Beach Hotel in Ocho Rios
#4 Spa Hotel in Ocho Rios
#6 Family Hotel in Ocho Rios
Price Range (Based on Average Rates): €€€€
Hotel Class:4.5 star — Couples Sans Souci 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
Nestled on the cliffs of Jamaica’s emerald coast above a dazzling stretch of Caribbean, Couples Sans Souci beckons you to surrender mind, body and soul. The resort's 'no worries' mantra comes to life as every day unfolds. Lose yourself exploring secluded stone pathways. Melt away stress in the healing natural mineral springs. Feel a rush of exhilaration scaling Dunn's River waterfalls. Or simply drift asleep in a hammock by the sea. Located in vibrant Ocho Rios, the resort's design pays tribute to an understated colonial elegance—intricate latticework, white woven furnishings and feathered palms set a refined stage for your island escape. Dining options abound—from authentic Jamaican fare to five-star international cuisine. Private cabanas at cliff's edge provide the ideal setting for our signature spa treatments, while the choice of resort activities knows no limits. Learn the art of living well while living in the moment at Couples Sans Souci. ... more   less 
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Also Known As:
Couples Sans Souci Hotel Ocho Rios
Couples San Souci
Couples Sans Souci Ocho Rios
Couples Sans Souci Jamaica/Ocho Rios

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