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Reviewed 8 July 2011

The place is gorgeous top to bottom. However, they were very rude to me & my ppl. The head of security and his strong arms were overkill & even threaten that if we didn't like it we could leave. Mind you we filled over 5 rooms for a wedding event on their beach.
I will not be going back to that specific RIO hotel. But other locations are great

  • Stayed: August 2010, travelled with friends
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8  Thank Havewilltravel030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2010

The hotel itself looks nice, but service is not personal and is rude. It makes you feel like you owe them something and will make you wait till they are ready to serve you in their leisure time.
Pools were nice and clean and have bars in it.
I did like my room - we had a suite, hovewer you should expect cockroaches and other incects in your room. When I complained I was told that cockroaches are common creaturers.
The food is awful. The only bright thing is they have alcohol in the room.

  • Stayed: November 2009
    • Value
    • Location
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5  Thank felany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2010

Me and my two daughters (14 months and 2 months) stayed here for 2 weeks as my dad was getting married, it was beautiful, everyone is friendly and will do anything for you, would def go again, beautiful hotel, beautiful everything, best holiday of my life, even with 2 babies xxx

Stayed: January 2009, travelled with family
6  Thank smithy-bex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC