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“Awesome Resort”

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Secrets St. James Montego Bay
Ranked #11 of 63 Hotels in Montego Bay
Certificate of Excellence
GreenLeadersPlatinum level
Newfoundland
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Awesome Resort”
Reviewed 8 March 2012

We had a great trip to Jamaica and this resort was excellent. The restaurants were great with a large variety of items - loved the breakfast buffet. The staff was great and very friendly. The tours off the resort we did were well organized - we recommend Martha Brae River Raft. I would definately return. My only complaint was the fact that noise was easliy heard in the room all hours - people talking and doors being slammed - no sound proofing. I heard others complain that the beach was too small - too small for what - to jog up and down all day. Your there to relax - I did not need a huge beach. Do NOT listen to any bad reviews. All secrets and zoetry resorts got a great rep.

Room Tip: Get a high room if possible - with an ocean view. Watch for cheap deals and you may get a preferred...
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  • Stayed February 2012, travelled with friends
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Helpful?
4 Thank RONWICK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (2,371)
Date | Rating
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English first
Mechanicsburg, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 March 2012

We went to Secrets St James for our Anniversary - it was the best trip ever! The staff was wonderful, we ate at all of the restaurants and they were all wonderful - make sure you start your day with some Jiggy Coffee at the breakfast buffet!!

Room Tip: We stayed in the non-preferred side and it was wonderful and saved some money!
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  • Stayed July 2011, travelled as a couple
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Helpful?
3 Thank PartegasG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 March 2012

Everything was fantastic, and would likely go back to the same resort if I returned. The only minor irritation is that many staff didn't appear to listen, so you have to repeat yourself a lot, but hey, it's Jamaica Man, everything is gonna be alright. :) you won't be disappointed at all.

  • Stayed March 2012
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Helpful?
2 Thank DMLinford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Level 3 Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 March 2012

We were in Secrets St. James for a 5 night weekend in February. We had a great time and were extremely impressed with this immaculate resort & the entire staff. We chose this resort over the many options in Jamaica due to the recommendation of a friend, the many positive reviews and because we like the fact that it was recently built, fresh and modern. We were not disappointed.

We’d like to thank the General Manager, Emilio Huhn, his assistant, Vinod Bajaj and Oscar Ramirez for coming through for us. We’d also like to thank Food Director, Jack Shapansky. As we had a special restrictive diet, he went out of his way to make sure we were well taken care of and was a true pleasure to deal with. A special shout out to Stanley the fruit guy/comedian and Cassi in the entertainment department.

From the moment we arrived we were treated like royalty. We were escorted to our beautiful room in the preferred section on the St. James side. We were given a first floor room with an open balcony. At first we thought we’d rather an upper floor for the view but the convenience of direct access to the pool made it worth it. We travel a lot and frequent many hotels and the bed was as comfortable as any we’ve been in, comparable to the Westin Heavenly beds. There is a 24 hour buffet with drinks in the preferred section. The pool and beach in the preferred section is also a lot quieter. The only drawback was that the Wi-Fi offered for preferred guests did not work well.

There are many bars conveniently located throughout the resort so we never went thirsty ! The Spa is absolutely beautiful. The Gym is a bit small but sufficient and we did not have to wait for any of the machines. There are many other activities offered such as tennis lessons, bike tours, kayaking, sailing and snorkeling to name a few. The nightlife was good and the house band and entertainers did an incredible job.

All in all we will highly recommend Secrets St. James and Wild Orchard and would definitely consider returning.

  • Stayed February 2012, travelled as a couple
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Helpful?
5 Thank BrooklynCPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coulterville, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 March 2012

We have just returned from Jamaica, having spent a week at Secrets of St. James> What a fabulous place, we loved it! Beautiful!, We ate at a different place each night, loved our room, (it over looked pool area & ocean) the service was out standing! Shelly Ann, our maid, & Beanette, our turndown service were the best!! They really cared for us and took care of our every need! Thank-you so much for them! We liked that you did not need reservations.My only negative, would be when we first arrived in the lobby to check in, it was confusing, no directions, in what to do next or no real order. We will definitely recommend this resort! Loved it! Thanks for making our first time to Jamaica wonderful!

Room Tip: We stayed on the third floor, just high enough from ground level that you did not hear ground traffi...
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  • Stayed February 2012, travelled with friends
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Helpful?
3 Thank Ronna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Secrets St. James Montego Bay

Property: Secrets St. James Montego Bay
Address: Lot A59, Freeport, Montego Bay, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Business Hotel in Montego Bay
#9 Spa Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#10 Top resorts Hotel in Montego Bay
#10 On the Beach Hotel in Montego Bay
#11 Family Hotel in Montego Bay
#11 Luxury Hotel in Montego Bay
Price Range (Based on Average Rates): €€€€
Hotel Class:5 star — Secrets St. James Montego Bay 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets St James Hotel Montego Bay

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